Hospitality Daily Podcast
Learn to delight people, make money, and thrive each day with Josiah Mackenzie and the best in the business. Voted #1 hospitality podcast and the most-listened-to podcast in the hotel industry.
Most Popular Episodes
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Recent Episodes
Aug. 7, 2026
How AI Is Changing My Work and Life as a Hotel Leader - Matt Schwartz, Sage Hospitality Group
What does AI adoption personally mean for a hospitality technology leader? In this episode, Sage Hospitality CTO Matt Schwartz explains how he is using AI to manage email, meetings, calendar demands, and other work so he can get back time for his company, family, and personal well-being. Matt also shares how he keeps building AI fluency by learning from peers inside and outside hospitality, following technology companies and industry thinkers, and making continuous learning part of his routine.
Aug. 6, 2026
Planning for Profit: How to Budget for AI - Matt Schwartz, Sage Hospitality Group
In this episode, Sage Hospitality CTO Matt Schwartz explains how hospitality leaders can evaluate AI investment by connecting it to expense reductions, revenue, GOP, and NOI. Listen to the series: Part 1: The Weekend Class That Changed My Career Part 2: How We’re Leading AI Adoption With a Human-First Approach Part 3: Our 4-Layer AI Framework: Data, Reporting, Insights, Action Learn more: Uber caps employee AI spending after blowing through budget in four months — TechCrunch Where AI Actually P
Aug. 5, 2026
How We Choose Technology Partners in the AI Era - Matt Schwartz, Sage Hospitality Group
Every technology partnership is a bet, especially when AI is changing what software can do and which providers may remain relevant. In this episode, Sage Hospitality CTO Matt Schwartz explains how he evaluates hotel technology partners -- and who he chooses to work with. Listen to the series: Part 1: The Weekend Class That Changed My Career Part 2: How We’re Leading AI Adoption With a Human-First Approach Part 3: Our 4-Layer AI Framework: Data, Reporting, Insights, Action Learn more: The Bitter
Aug. 4, 2026
Our 4-Layer AI Framework: Data, Reporting, Insights, Action - Matt Schwartz, Sage Hospitality Group
Sage Hospitality CTO Matt Schwartz shares the four-layer framework guiding the company's AI strategy: data, reporting, insights, and action. He explains why hotel data must be brought together and normalized before AI can produce useful analysis or support operational decisions. The framework moves from a reliable data foundation toward a future in which AI agents can take action, with the ultimate goal of giving property teams more time with guests and their other associates. Listen to the s...
Aug. 3, 2026
How We're Leading AI Adoption With a Human-First Approach - Matt Schwartz, Sage Hospitality Group
Giving people access to AI does not guarantee that they will use it or that your organization will benefit. Sage Hospitality CTO Matt Schwartz explains why he sees AI adoption as a change-management challenge and walks through how he and his team are helping both on-property and home-office leaders build AI fluency. Matt also shares how Sage measures progress toward its adoption goals, addresses fear and resistance to AI, and focuses its AI initiatives on a human-first goal: helping their peopl
Aug. 2, 2026
The Weekend Class That Changed My Career - Matt Schwartz, Sage Hospitality Group
Before Matt Schwartz became Chief Technology Officer at Sage Hospitality, a weekend HTML class changed the trajectory of his career. In the first episode of our six-part series with him, Matt shares how that unexpected experience led him from environmental economics into technology and ultimately hospitality technology leadership. Learn more about the Destination AI Forum in Washington, DC (where Matt will be speaking) Want more? Learn more about Sage Hospitality Listen to Matt discuss bringi
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About the Host
Josiah Mackenzie
Host and Producer
Josiah is the founder of Hospitality Daily. Through its podcast, newsletter, and social channels, Hospitality Daily helps you stay informed and inspired each day by the most interesting people in hospitality. After getting his start in hospitality working at the front desk of a small property on the California coast, Josiah went on to hold leadership roles in technology companies serving tens of thousands of hotels around the globe with operations, revenue, and investment management before founding Hospitality Daily.