Dec. 17, 2025

What Our "52 Games a Year" Mindset Reveals About Leading Performance in Hospitality - Agnelo Fernandes, Cote Hospitality

What Our "52 Games a Year" Mindset Reveals About Leading Performance in Hospitality - Agnelo Fernandes, Cote Hospitality

In this episode, Agnelo Fernandes, CEO of Cote Hospitality, shares how he thinks about leading performance in a challenging operating environment. As demand flattens and costs continue to rise, Agnelo explains why labor is unlikely to return to "normal" anytime soon, how simplicity and adaptability have become competitive advantages, and why strong brands are built in moments. He introduces his “52 Games a Year” mindset, reframing performance as a season of wins and losses that requires constant adjustment rather than rigid plans. This episode offers hospitality leaders a practical, people-first perspective on driving sustainable performance without losing what makes hospitality work.

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If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands