AI Is Not the Threat to Hospitality. Artificial Hospitality Is. (Nathan Woods)

Nathan Woods, founder of Beloved Hospitality, joins the show to share his perspective that the real threat to hospitality is not artificial intelligence—it's artificial hospitality. Drawing from his own work experimenting with AI, Nathan explains why technology does not weaken human connection on its own. The real risk appears when we let systems replace care and attention for our guests.

More:

• See Nathan's post on this on LinkedIn
• Read Nathan's newsletter on this
• Listen: Cultivating Heartfelt Hospitality - Nathan Woods
• Listen: From Track and Field to Treehouses: Lessons for Hospitality From Building Businesses In Other Industries - Nathan Woods, Bolt Farm Treehouse

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands