Revenue Episodes

In this episode, STR President Amanda Hite shares why benchmarking still matters in a hospitality market that feels like it changes every month. Recorded at the 2025 Hotel Data Conference, this conversation explores the “golden rule” of benchmarking, why consistency matters more than the specific numbers, and how hotel leaders can grow market share even when overall demand is flat. You’ll hear how to cut through the noise of rapid change, focus on what you can control, and use performance data t...

In this episode, Ben Wolff, co-founder and developer of Onera and CEO of Oasi , shares his experiences with engaging groups and events in the hospitality industry. Connect with Ben: LinkedIn Twitter (@UniqueStaysGuy) Instagram (@IAmBenWolff) Newsletter See our other episodes with Ben: Why Most Hotels Fail at Social Media (And How to Get It Right) Unleash Your Inner Creative: How Hospitality Leaders Can Build Something Meaningful Why Today's Guests Want to Be Participants, Not Observers The Hidde...

In this episode, Judith Cartwright , Founder & Managing Director of Black Coral Consulting , shares creative and practical strategies to drive revenue and profits in hospitality today. See Judith's ebook: " Asset Management with a Commercial Lens " This episode is brought to you with support from Shiji Group , the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptio...

In this episode, Tim Wiersma , founder of Revenue Generation , and Dan Skodo l, the company's vice president of data science and analytics, share insights on the current state of revenue management in the hospitality industry, the transformative potential of AI, and the importance of focusing on profitability over occupancy metrics. Also see: Article from Tim: Enhancing Hotel Profitability: Leveraging AI and BI for Commercial Decision Support This episode is brought to you with support from Shij...

In this episode, Adele Gutman , the former head of sales, marketing, and revenue at The Library Hotel Collection, shares her journey of driving guest satisfaction to the top of the charts through team empowerment and operational excellence - and the impact that had on demand and revenue. You may also enjoy these with Adele: Stop Fighting Fires: Building a Culture of Problem Solvers in Your Hotel (podcast) Watch Us Build an AI Bot to Answer Hotel Reviews (YouTube) Send Josiah a text Take my State...

In this episode, Sophie Hulgard , Chief Sales Officer at Accor, shares insights on the power of providing hospitality through meetings, the economic impact of face-to-face events, and how hotels can maximize these opportunities. Listen now to learn about: The impact of the pandemic on the meetings and events industry. The value of face-to-face meetings versus digital interactions. Key findings from Accor's recent research on the economic impact of meetings. Differences in meeting value perceptio...

Jason Kycek - Senior Vice President of Sales and Marketing - and his teams at Casa de Campo Resort & Villas - turned around the performance of their resort business, with revenue soaring by 86%. In this conversation, you'll learn more about this property, what wasn't working, and the changes they made to achieve this growth. Regardless of whether you work in sales, marketing, revenue, or operations, there are lessons for everyone in hospitality in this episode. This episode is brought to you wit...

This episode is sponsored by Sojern - the #1 marketing platform for hospitality Loyalty is the foundation for growing a thriving and profitable hospitality business. In this episode, you'll learn how Josh Belkin , Vice President of Loyalty & Consumer Engagement at Omni Hotels & Resorts , transformed their loyalty program to delight their guests and unlock opportunities for growth. In the updated program, status is simply earned based on a guest’s annual spend on rooms, dining, golf, spa, retail ...

Kristie Goshow is the Chief Commercial Officer for KSL Resorts . In this episode, you're going to learn about a trend that's creating opportunity for us all - something she calls "The Great Crossover" - as well as ways hospitality providers can use technology and creativity to delight guests and staff - and make more money in doing this. Let's connect! Engage with the Hospitality Daily community on LinkedIn Subscribe to the Hospitality Daily YouTube channel here Join The Huddle - Hospitality Dai...