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Nov. 9, 2023

Leading People Experience at citizenM Hotels - Joanna Dodaro Johansen, citizenM

Leading People Experience at citizenM Hotels - Joanna Dodaro Johansen, citizenM

In this episode, Joanna Dodaro Johansen, head of people experience for citizenM hotels in the US, shares how they create a great employee experience at one of the most innovative hotel brands in the world. 

Joanna discusses their approach to recruiting, hiring, and daily practices that encourage a culture of celebrating individuality. She emphasizes the importance of employee experience in shaping the guest experience and the success of the business.

Join in the conversation on this episode on the Hospitality Daily LinkedIn page here.

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