Feb. 28, 2026

Screens Are Driving People to Travel More - Jeanelle Johnson & Abhi Jain, PwC

Screens Are Driving People to Travel More - Jeanelle Johnson & Abhi Jain, PwC
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In this episode, Jeanelle Johnson, Managing Partner at PwC, and Abhi Jain, Partner at PwC, discuss how technology is influencing what people want from travel and real estate today. Abhi explains why the human need for experience and curiosity is showing up across asset classes, with multifamily and wellness real estate borrowing from hospitality’s playbook. Jeanelle brings the consumer perspective to life, sharing a personal story about planning a family trip to Japan and how platforms like TikTok and Instagram create urgency and fear of missing out around places people feel compelled to experience firsthand. For hospitality leaders, this conversation offers a look at why consumer tech is coinciding with strong demand for in-person experiences—and what that means for how properties are designed, positioned, and operated.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands