How Mentorship Drives Retention, Culture, and Leadership at Cote Hospitality - Agnelo Fernandes, Cote Hospitality
In this episode, Agnelo Fernandes, CEO of Cote Hospitality, takes us inside the thinking behind the company’s GUIDE mentorship program—designed to develop leaders from within while improving retention and strengthening culture. Agnelo explains why mentorship works best as a two-way relationship, how personal branding fits into leadership development, and why human connection—not hierarchy—is the foundation of meaningful growth. He also shares the tangible business outcomes Cote is seeing, from stronger retention to deeper engagement and a growing pipeline of future leaders. This conversation offers a practical, values-driven look at how mentorship can become a strategic advantage in hospitality.
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
