Dec. 25, 2025

Christmas in Hospitality: When Culture Matters Most - Craig Poole

Christmas in Hospitality: When Culture Matters Most - Craig Poole

In this short episode, Craig Poole reflects on what Christmas reveals about leadership in hospitality and why this season is often when culture matters most.

You may also enjoy these from Craig: 

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands