An Early Look at People, Tech, and Hotel Profitability Trends for 2025 - David Arraya
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In this episode, David Arraya, the Founder of Conscious Hospitality Unlimited, host of the Conscious Hospitality Podcast, and a former hotel general manager, shares insights from the State of the Hotel Industry Survey and discusses the challenges and opportunities facing hoteliers today.
Listeners will learn:
- The biggest day-to-day challenges for hotel owners and operators, including revenue generation and profitability.
- The leadership implications of focusing on revenue and profitability versus nurturing and supporting staff.
- The importance of corporate support in enabling property teams to take care of their people.
- The excitement around innovating guest experience delivery and how it contrasts with cost-cutting measures.
- The role of AI-based technologies in improving efficiency and enhancing guest services.
- The industry's mindset towards staffing challenges and the importance of training and developing employees.
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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