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July 4, 2024

Transforming Service into Status - Helen Smith and Eugenio Pirri, Dorchester Collection

Transforming Service into Status - Helen Smith and Eugenio Pirri, Dorchester Collection

In this episode, Dorchester Collection joint CEOs Helen Smith and Eugenio Pirri share heartwarming stories that illustrate the power of exceptional hospitality and how it can elevate guest experiences.

This episode is sponsored by Revenue Analytics. Listen to my conversation with Dax Cross on how centralizing revenue management enables the next wave of innovation.


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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands