What Hotels Get Wrong About Wellness - Emily Johnson
In this conversation, Emily Johnson, founder of Elevate Wellness Collective, joins the show to unpack what hotels often misunderstand about wellness. Drawing on her background in hotel investment and development, Emily explains why wellness extends beyond the spa and how mental health and emotional well-being shape the overall stay. The discussion explores wellness as a strategic lens for design and operations, not a standalone amenity, and why hospitality leaders need to rethink how wellness fits into their business objectives.
More from Emily:
- Elevate Wellness Collective
- Substack
- Global Wellness Institute post
- LinkedIn post: Accor x Globetrender study
- LinkedIn Post: Global Wellness Summit recap
- Article: How Integrating Mental Health Into the Guest Journey Drives Profit
Hospitality Daily is brought to you with support from Mews, the operating system for hospitality that replaces fragmented systems with one connected way to manage reservations, payments, revenue, and guest service. Listen to my recent conversation with Mews founder Richard Valtr for a deep dive on what's happening with AI and hotel tech today.
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
00:00 - Intro
02:41 - Recent Recap
05:53 - Mental Health
09:31 - Emily's Life & Career in Hospitality
16:59 - Opportunity Today
