General Secretary
Originally from Turkey, Burak was fortunate enough to realise that
the hospitality industry was his calling in his late teens. Already doing seasonal work in the industry, Burak went ahead to study Hospitality Management at Bilkent University, the country’s first private university. A career that spans three countries and over 30 years, Burak has worked at Soho Grand Hotel, Hilton New York and Le Parker Meridien in New York before moving to London. After serving many years on the Board of Directors of the New York City Association of Hotel Concierges, at the time of his relocation to London Burak was serving as the youngest ever President of the association. In London, Burak worked as Head Concierge at South Place Hotel, Andaz Liverpool Street, The Westbury, and most recently at Hilton London Metropole before taking on the role in 2022 at The Royal Horseguards.
With many awards under his belt, Burak also has been very active in the world of Concierge. He utilized the late 90s and early 00s serving on the Board of Directors of the New York City Association of Hotel Concierges in various roles from Membership Director to President. For the past 7 years, he shifted his focus from the organisation's national to the international side. Other than serving as the General Secretary for the British section of Les Clefs d’Or for a couple of years, Burak also was elected to the role of International Assistant General Secretary in 2017 and continued on his journey as the General Secretary from 2019 for UICH Les Clefs d’Or.
A lover of gastronomy, trivial knowledge and travel, Burak’s international destination knowledge and professional network are second to none. He loves expanding that knowledge and network both by virtue of sharing what he has to offer freely and happily with fellow Les Clefs d’Or members and young members of the community at every chance he gets.