Christopher Gilbert

Christopher Gilbert / Township Administrator & Founder of Municipal Hospitality Advisors

Christopher Gilbert serves as the Township Administrator and Chief Executive Officer of Springfield Township in Hamilton County, Ohio, where he leads with a passion for hospitality-driven public service. With over 25 years of experience in local government, Chris has built a career around the belief that municipalities should not only serve their communities efficiently, but make residents feel genuinely cared for in the process.

Known for his innovative leadership style, Chris integrates hospitality principles into government operations to create more human-centered, trust-building interactions between local governments and the people they serve. He oversees every aspect of Township operations, from fiscal management and public safety to zoning, development, and long-term community planning.

In addition to his role in Springfield Township, Chris is the founder of Municipal Hospitality Advisors, a consulting initiative that helps local governments reimagine public service through the lens of hospitality. Through training programs, workbooks, and hands-on support, he equips municipal leaders with the tools to transform everyday transactions into meaningful moments that build trust and belonging.

Chris is committed to transparency, accountability, and innovation in public administration. His work is guided by a simple but powerful idea: government becomes more effective when it feels more human.