Kathleen and Amy Smith

Owners, Saratoga Arms Hotel

An industry veteran for over 40 years, Kathleen’s vision for Saratoga Arms created a one-of-a-kind concierge hotel in 1997, before this model was adopted by other boutique properties in the way it has become a mainstream practice in hospitality today. After growing up in the industry, Amy continues to shepherd Saratoga Arms into the 21st century as a second-generation owner. With a focus on guest-centric technology, marketing and innovation, Amy is ensuring the success of Saratoga Arms well into the future.