Feb. 7, 2026

Humans Are Starving for Connection. Hospitality Can Deliver It. - Heather Dunwoody

Humans Are Starving for Connection. Hospitality Can Deliver It. - Heather Dunwoody

In this episode, Heather Dunwoody, founder and principal of Hospitality in Bloom, shares how participatory experiences, community, and a strong sense of place create guest experiences people remember and return for. Drawing from her background across agencies, large brands, and hospitality, she explains why humans are starving for connection and how hospitality is uniquely positioned to deliver it. You’ll come away with a clearer perspective on how designing for connection builds stronger brands and more resilient hospitality businesses.

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Chapters

00:00 - Intro

02:17 - Heather's Story

08:42 - Transformative Travel

14:04 - "Humans are Starving for Connection"

15:40 - Stories

18:23 - Experiences Unfolding Over Time

23:56 - Commercial Opportunities