The Adaptive Leader: Thriving in New Cultures - Leanne Harwood, IHG
In this episode, Leanne Harwood, SVP and Managing Director of Luxury and Lifestyle Brands in the Americas for IHG, shares her fascinating career journey from bartending at a ski resort to leading six iconic hotel brands across the Americas.
Listeners will learn:
- The pivotal moments that shaped Leanne's career, including her first expat role in Vietnam (02:45) and transitioning from hotel operations to corporate leadership (07:56)
- Practical tips for adapting to new cultures and environments when moving for work (04:38)
- The importance of mentorship in building confidence and navigating unfamiliar settings (09:42)
- Strategies for staying calm and composed under pressure (13:19)
Mentions:
- Vietnam (02:56)
- Saigon (03:17)
- Australia (03:06)
- Georgia, USA (07:18)
- Europe (10:22)
- New Zealand (10:43)
- Karin Sheppard, Managing Director for Europe at IHG (10:11)
Listen to more episodes with Leanne:
- Scent, Spice, and Service: The Sensory World of Six Senses
- Inside IHG’s People Programs: Creating Leaders in Hospitality
- The Secret to Profit and Guest Satisfaction? Clarity in Leadership
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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