From Accor Chief Digital Officer to CEO: My Observations on Tech - Maud Bailly, Accor
This episode is brought to you with support from Ecodrive - which is helping hospitality companies cut housekeeping costs.
How can hotels use technology to enhance guest experiences without losing the personal touch that defines great hospitality? In this episode, we're learning the answer to that question from Maud Bailly, the CEO of Sofitel, MGallery & Emblems at Accor, who before that was the group's Chief Digital Officer in charge of Digital, Data, Information Systems, Distribution, and Sales. Listen to what she learned in this role, how tech innovation can coexist with and even amplify the human element in hospitality, and how digital leadership helped Maud in her career journey.
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This episode is brought to you with support from Ecodrive, which is helping hospitality companies cut costs and reach their sustainability goals simultaneously. They do this by incentivizing your guests to skip daily housekeeping by planting a tree or pulling a pound of plastic from the ocean for every housekeeping service skipped. Hotels working with Ecodrive are saving $15-25 per room in housekeeping costs, which can add up to hundreds of thousands in annual savings. Check out their cost savings calculator to see how much you could save in housekeeping costs by planting trees with Ecodrive, and email hotels@ecodrive.community if you want to learn more.
Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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