Emotional Awareness in Hospitality Leadership

Emotional Awareness in Hospitality Leadership - Michelle Jensen Session

Show Notes
Guest Profile

Michelle Jensen Session is the co-owner of Kensington Investment Group, which owns and manages a mix of commercial and hotel properties. She's also the co-founder of Aquarius Hospitality Solutions, a strategic advisory firm for hospitality.

In this episode, Michelle teaches us about emotional awareness and how to navigate differences in personality types thoughtfully.

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This episode is brought to you with support from Hireology, the platform that can help you attract better-quality talent, fill open roles faster, and make data-driven hiring decisions. Hireology recently published a special report - The Future of AI in Recruitment in Hospitality - that I think you'll love.

Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Michelle Jensen Session

Co-Founder, Aquarius Hospitality Solutions

Prior to founding Aquarius Hospitality Solutions, Michelle spent the last decade as the Principal in charge of operations and strategy for Kensington Investment Group, a family company which owns, renovates, and manages a mix of commercial and hotel properties.

She is an owner and an operator who was raised in the hospitality business, and a 15-year veteran of the industry with additional experience in strategic planning, budgetary oversight, investor and banking relations, program and project management, staff and organizational development, human resources, environmental sustainability and more.

Michelle served as the Equal Opportunity Compliance Specialist for UC San Diego, where she was responsible for the University’s compliance status in conformance with State and Federal regulations regarding Equal Opportunity/Staff Affirmative Action. She coordinated the efforts and contributed to the development of a high-profile management-level diversity education program for faculty and administrative leaders called “The Culturally Competent Management Program” and received the prestigious "UC San Diego Diversity Champion" award for her efforts. She facilitated courses on leadership, career development, management training, diversity and communication for all levels of the organization.

At the UC San Diego Sustainability Solutions Institute. Michelle worked with Nobel prize winning scientists and organized award winning environmental sustainability educational forums, programs, and conventions. She coordinated … Read More