How My Place Hotels Uses Training & Development to Drive Guest Loyalty and Business Growth - Sarah Dinger, My Place Hotels
In this episode, Sarah Dinger, Executive Vice President of Franchise Operations at My Place Hotels, shares how training and development drive guest satisfaction and fuel business growth. Sarah explains the innovative approach her team takes, including a dedicated group that regularly visits properties to ensure consistent excellence. Learn how investing in people directly impacts guest loyalty and long-term success.
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Sarah Dinger
EVP Franchise Operations
With over two decades of dedicated service in the hospitality industry, Sarah Dinger brings a wealth of experience to her role as the Executive Vice President of Franchise Operations at My Place. Sarah's journey with My Place began in May 2012, where she joined as the company's very first employee. Since then, she has consistently demonstrated her commitment to the company's growth and success, serving in various capacities.
Sarah is a prominent figure in the hospitality sector, known for her contributions and leadership. She has been honored by Hotel Management as one of the "Influential Women in Hospitality," a recognition of her exceptional achievements and influence in the industry.
In addition to her role at My Place, Sarah is an active advocate for the hospitality community. She currently serves as Chair of the AHLA ForWard Advisory Committee, and serves on both the AHLA Sustainability Committee and the Safe Stay Advisory Council, showcasing her dedication to advancing industry standards.
Sarah's passion for the hospitality industry extends beyond her professional responsibilities. She frequently shares her valuable insights by participating in industry panels and events, contributing to meaningful discussions that shape the future of the field. With her proactive and engaging approach, she continually seeks opportunities to make a positive impact on the industry and beyond.
