May 9, 2025

What 80 Years of Hotel Performance Tells Us About 2025’s Biggest Challenges - Robert Mandelbaum

What 80 Years of Hotel Performance Tells Us About 2025’s Biggest Challenges - Robert Mandelbaum

In this episode, Robert Mandelbaum, Research Director at CBRE Hotels, shares insights backed by over 80 years of hotel performance data, discussing shifting guest behaviors, the evolution of service expectations, and the critical importance of understanding the real drivers of hotel success. See the rest of our series with Robert: Meet Robert Mandelbaum: The Man Who Turns P&Ls into PlaybooksUnderstand Your P&L to Boost Profits and Accelerate Your CareerProfit Margins Under Pressure: H...

In this episode, Robert Mandelbaum , Research Director at CBRE Hotels , shares insights backed by over 80 years of hotel performance data, discussing shifting guest behaviors, the evolution of service expectations, and the critical importance of understanding the real drivers of hotel success.

See the rest of our series with Robert:

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands