Robyn Pratt is the General Manager of The Phoenicia Malta, and in this episode, shares what excellence in luxury hospitality looks like at her iconic hotel.
Enjoyed this? Listen to more episodes with Robyn here.
This episode is brought to you with support from Sojern. Download our latest research report here: Unlocking Revenue - How Hoteliers Build Profitable Guest Relationships
New to Hospitality Daily? Start here.
Want to get my summary and actionable insights from each episode delivered to your inbox each day? Subscribe here for free.
Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Check these out: