Learning To Be A "Hall of Fame Host" - Roman Pedan, Kasa
Roman Pedan is the Founder & CEO of Kasa, one of the fastest-growing hotel operators in the industry. In an earlier conversation with Brandon Sedloff at Juniper Square, Roman shared his insights on the real estate opportunity he sees. In this episode, he shares the influences and mentors who have shaped his vision of hospitality.
Listeners will gain a unique perspective on:
- Being a "Hall of Fame Host": Learn what it takes to elevate guest experiences beyond the ordinary, inspired by hospitality veterans like Chip Conley and Danny Meyer.
- Integrating High Tech with High Service: Discover how Kasa uses technology to enhance guest service, ensuring a seamless and personalized experience across their properties.
- Guest Experience and Service Innovation: Roman discusses how Kasa addresses the basic and emotional needs of guests, setting new standards in hospitality.
Join us on YouTube: Watch Roman give a tour of the Hotel Castro in San Francisco
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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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