Jan. 22, 2026

Why Hospitality Leaders Lose Credibility Without a Point of View - Sarah Eustis, Main Street Hospitality Group

Why Hospitality Leaders Lose Credibility Without a Point of View - Sarah Eustis, Main Street Hospitality Group

In this episode, Sarah Eustis, CEO of Main Street Hospitality, shares why having a clear point of view defines effective leadership. Drawing from her early career inside global fashion brands, she explains how leaders build trust by showing up with conviction, articulating rationale, and setting direction instead of reacting to others. 

See our earlier conversation: From 14-Year-Old Housekeeper to Ralph Lauren to CEO: What I've Learned in Hotel Management and Beyond - Sarah Eustis, Main Street Hospitality Group

A few more resources:

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands