Search

Search results for: Eleanor Erickson
Episodes (10)

Episodes

The Inside Story of How Hilton Built Hampton Inn’s “Hamptonality” Culture - Eleanor Erickson & Phil Cordell

Oct. 14, 2023
In this episode, we learn from two hospitality leaders, Eleanor Erickson and Phil Cordell, about the importance of culture in creating a thriving hospitality busine…

Stay “COOOL” with fussy guests - Eleanor Erickson

Jan. 17, 2023
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they nee…

Did you buy the chicken? - Eleanor Erickson

Jan. 4, 2023
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they nee…

How to invest in culture development - Eleanor Erickson

March 29, 2023
Your organizational culture is crucial for providing remarkable hospitality. Eleanor Erickson is an experienced hotel general manager who now spends her time coachi…

The power of culture, and how I experienced it through "Hamptonality" - Eleanor Erickson

March 27, 2023
Eleanor Erickson is an experienced hotel general manager who now spends her time coaching and advising hotel companies on culture. Follow Eleanor on LinkedIn Visit …

What "Team Experience Management" is and why it matters - Eleanor Erickson

Jan. 10, 2023
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they nee…

The story of "Hamptonality University": scaling culture through training - Eleanor Erickson

March 28, 2023
Eleanor Erickson is an experienced hotel general manager who now spends her time coaching and advising hotel companies on culture. In this episode, she explains how…

Let’s make hospitality careers sustainable - Eleanor Erickson

Jan. 3, 2023
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 22 years before focusing her time now on providing hospitality leaders with the tools they nee…

Hospitality was this conversation - Eleanor Erickson

Dec. 21, 2022
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they nee…

How We Build Strong Brands - Chris Silcock, Hilton

March 26, 2024
In this episode, Chris Silcock , President of Global Brands and Commercial Services at Hilton, shares his perspective on what it takes to create a strong, different…