Search
11 Search results for: Eleanor Erickson
Episodes (11)
Episodes
The Inside Story of How Hilton Built Hampton Inn’s “Hamptonality” Culture - Eleanor Erickson & Phil Cordell
Oct. 14, 2023
In this episode, we learn from two hospitality leaders, Eleanor Erickson and Phil Cordell, about the importance of culture in creating a thriving hospitality business and how they did that at Hampton Inn - a Hilton brand. Ele...
Did you buy the chicken? - Eleanor Erickson
Jan. 4, 2023
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today, she s...
Hospitality was this conversation - Eleanor Erickson
Dec. 21, 2022
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. I asked her ...
How to invest in culture development - Eleanor Erickson
March 29, 2023
Your organizational culture is crucial for providing remarkable hospitality. Eleanor Erickson is an experienced hotel general manager who now spends her time coaching and advising hotel companies on culture. In this episode, ...
Let’s make hospitality careers sustainable - Eleanor Erickson
Jan. 3, 2023
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 22 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today, she e...
Stay “COOOL” with fussy guests - Eleanor Erickson
Jan. 17, 2023
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. A recent art...
The power of culture, and how I experienced it through "Hamptonality" - Eleanor Erickson
March 27, 2023
Eleanor Erickson is an experienced hotel general manager who now spends her time coaching and advising hotel companies on culture. Follow Eleanor on LinkedIn Visit Eleanor's website Join the conversation on today's episode on...
The story of "Hamptonality University": scaling culture through training - Eleanor Erickson
March 28, 2023
Eleanor Erickson is an experienced hotel general manager who now spends her time coaching and advising hotel companies on culture. In this episode, she explains how a program at Hampton Inn helped them cultivate culture and c...
What "Team Experience Management" is and why it matters - Eleanor Erickson
Jan. 10, 2023
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today she sh...
How to 'Disneyfy' Your Hospitality Business to Delight Guests and Drive Revenue - Vance Morris
March 28, 2025
In this episode, Vance Morris , a former Disney leader and founder of Deliver Service Now, shares how hospitality businesses can create extraordinary guest experiences—and significantly increase revenue—by implementing the pr...
How We Build Strong Brands - Chris Silcock, Hilton
March 26, 2024
In this episode, Chris Silcock , President of Global Brands and Commercial Services at Hilton, shares his perspective on what it takes to create a strong, differentiated brand in today's competitive hospitality landscape. Lis...
The Inside Story of How Hilton Built Hampton Inn’s “Hamptonality” Culture - Eleanor Erickson & Phil Cordell
Oct. 14, 2023
In this episode, we learn from two hospitality leaders, Eleanor Erickson and Phil Cordell, about the importance of culture in creating a thriving hospitality business and how they did that at Hampton Inn - a Hilton brand. Ele...
Did you buy the chicken? - Eleanor Erickson
Jan. 4, 2023
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today, she s...
Hospitality was this conversation - Eleanor Erickson
Dec. 21, 2022
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. I asked her ...
How to invest in culture development - Eleanor Erickson
March 29, 2023
Your organizational culture is crucial for providing remarkable hospitality. Eleanor Erickson is an experienced hotel general manager who now spends her time coaching and advising hotel companies on culture. In this episode, ...
Let’s make hospitality careers sustainable - Eleanor Erickson
Jan. 3, 2023
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 22 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today, she e...
Stay “COOOL” with fussy guests - Eleanor Erickson
Jan. 17, 2023
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. A recent art...
The power of culture, and how I experienced it through "Hamptonality" - Eleanor Erickson
March 27, 2023
Eleanor Erickson is an experienced hotel general manager who now spends her time coaching and advising hotel companies on culture. Follow Eleanor on LinkedIn Visit Eleanor's website Join the conversation on today's episode on...
The story of "Hamptonality University": scaling culture through training - Eleanor Erickson
March 28, 2023
Eleanor Erickson is an experienced hotel general manager who now spends her time coaching and advising hotel companies on culture. In this episode, she explains how a program at Hampton Inn helped them cultivate culture and c...
What "Team Experience Management" is and why it matters - Eleanor Erickson
Jan. 10, 2023
Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today she sh...
How to 'Disneyfy' Your Hospitality Business to Delight Guests and Drive Revenue - Vance Morris
March 28, 2025
In this episode, Vance Morris , a former Disney leader and founder of Deliver Service Now, shares how hospitality businesses can create extraordinary guest experiences—and significantly increase revenue—by implementing the pr...
How We Build Strong Brands - Chris Silcock, Hilton
March 26, 2024
In this episode, Chris Silcock , President of Global Brands and Commercial Services at Hilton, shares his perspective on what it takes to create a strong, differentiated brand in today's competitive hospitality landscape. Lis...