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In this episode, we learn from two hospitality leaders, Eleanor Erickson and Phil Cordell, about the importance of culture in creating a thriving hospitality business and how they did that at Hampton Inn - a Hilton brand. Eleanor, a former general …

Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today, she shares a story from early…

Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. I asked her what remarkable hospita…

Your organizational culture is crucial for providing remarkable hospitality. Eleanor Erickson is an experienced hotel general manager who now spends her time coaching and advising hotel companies on culture. In this episode, she explains how both o…

Eleanor Erickson was a general manager with Hampton Inn by Hilton for 22 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today, she explains why. Follow Ele…

Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. A recent article in Time Magazine ob…

Eleanor Erickson is an experienced hotel general manager who now spends her time coaching and advising hotel companies on culture. Follow Eleanor on LinkedIn Visit Eleanor's website Join the conversation on today's episode on the Hospitality Da…

Eleanor Erickson is an experienced hotel general manager who now spends her time coaching and advising hotel companies on culture. In this episode, she explains how a program at Hampton Inn helped them cultivate culture and create leaders in their o…

Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today she shares what she’s learned …

In this episode, Vance Morris, a former Disney leader and founder of Deliver Service Now, shares how hospitality businesses can create extraordinary guest experiences—and significantly increase revenue—by implementing the proven systems behind Disne…

In this episode, Chris Silcock, President of Global Brands and Commercial Services at Hilton, shares his perspective on what it takes to create a strong, differentiated brand in today's competitive hospitality landscape. Listeners will learn about:…