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This episode is sponsored by Sojern - the #1 marketing platform for hospitality A few weeks ago, Kristie Goshow joined us to share the idea of The Great Crossover - and how it can unlock innovation in hospitality. Kristie Goshow is the Chief Commerc…

Kristie Goshow is the Chief Commercial Officer for KSL Resorts. In this episode, you're going to learn about a trend that's creating opportunity for us all - something she calls "The Great Crossover" - as well as ways hospitality providers can use t…

In this episode, Kristie Goshow, Chief Commercial Officer, and Chris Riccardi, SVP of Global Sales Strategy at KSL Resorts, share how they cross-train their team to keep them engaged, growing, and performing at their best. What did you think about …

Kristie Goshow is the Chief Commercial Officer for KSL Resorts, and in this episode, explains how "systems thinking" can help you lead your teams in engaging guests and driving business performance. This episode is brought to you with support from …

In this episode, Kristie Goshow, Chief Commercial Officer at KSL Resorts, shares insights on the evolving role of the Chief Commercial Officer in the hospitality industry and how a holistic approach can drive innovation, revenue, and guest satisfact…

Listen to Hospitality Daily founder and host Josiah Mackenzie share highlights and lessons learned in 2024, plus what he's excited by for 2025. Highlights: (1:37) Chip Conley (3:56) Kristie Goshow at KSL (5:04) Inn at Newport Ranch (6:11) Palisades…

In this episode, hotel investor and Hospiamo founder Adam Zembruski shares his insights on the systemic barriers that hold hoteliers back and the practical steps needed to foster a more creative and collaborative culture in hotels. Listeners will…

In this episode, Leanne Harwood, SVP and Managing Director of Luxury and Lifestyle Brands in the Americas for IHG, shares insights on balancing delivering exceptional guest experiences with driving profitability in the hospitality industry. Liste…

Kristie Goshow brings a diversity of hospitality and travel industry experience to her role as KSL Resort’s chief commercial officer. Her responsibilities at KSL are extensive and include strategy and brand development, marketing and sales demand cr…