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Episodes (41)
Episodes
Getting started - Craig Poole, Reading Hospitality
May 22, 2023
Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award w…
Be the change you want to see: My advice for hospitality leaders - Craig Poole, Reading Hospitality
May 26, 2023
Ever find yourself inspired by the incredible things happening in the hospitality world but unsure if you can achieve the same in your own business? We've got just …
How I'm Creating New Beginnings for Others Through Hospitality - Craig Poole, Reading Hospitality
Jan. 1, 2024
Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award w…
Transforming Lives Through Hospitality - Craig Poole, Reading Hospitality
Dec. 25, 2023
Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award w…
The "Singapore Theory" is why I hired 208 people for my 209 room DoubleTree hotel - Craig Poole, Reading Hospitality
May 23, 2023
Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award w…
Transforming lives through hospitality: What inspired me to do more - Craig Poole, Reading Hospitality
May 24, 2023
Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award w…
People are the point of impact: How to create new beginnings and empower through leadership - Craig Poole, Reading Hospitality
May 25, 2023
Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award w…
What's Going On With Hotel Investments in California - Craig Sullivan, California Lodging Investment Conference [San Francisco Sundays]
Sept. 18, 2023
Over the past few weeks, we've been running a series called San Francisco Sundays - and the series wouldn't be complete without diving into what's going on with hot…
![What's Going On With Hotel Investments in California - Craig Sullivan, California Lodging Investment Conference [San Francisco Sundays]](https://images.podpage.com/https%3A%2F%2Fstorage.buzzsprout.com%2Fvariants%2Fvpk98jqqv2fwp3o8a9q7yg10mb05%2Ff6fd9b4ca4e468e7e11c8350463c894b252ee834d352e0a8d889b97ac83aedef.jpg?auto=format%2Ccompress&w=100&s=3a9cd9805be058aab2f1dc2e25f72012 "What's Going On With Hotel Investments in California - Craig Sullivan, California Lodging Investment Conference [San Francisco Sundays]")
Why Invest in Hotels? - Craig Sullivan, Michelle Jensen Session & Del Ross
Sept. 16, 2023
Why invest in hotels? One of the biggest hotel investment conferences in the world, The Lodging Conference is coming up next week, I wanted to explore the answer to…
Unlocking Overlooked Talent: Second Chance and Inclusive Hiring in Hospitality - Jeff Korzenik, Fifth Third Bank
June 13, 2023
Could engaging the millions of people often overlooked by employers help address the talent shortages in hospitality? Join us as we chat with Jeff Korzenik, Chief E…
The Opportunity In Select Service Hotels - Greg Kennealey, Mission Hill Hospitality
Sept. 25, 2023
Could select service hotels be an underrated opportunity in hospitality today? In this episode, Mission Hill Hospitality CEO Greg Kennealey makes the case for selec…
Event Recap: NYU Hospitality Investment Conference
June 6, 2023
In this episode, Josiah shares insights and takeaways from the 2023 NYU Hospitality Industry Investment Conference. Join the conversation on today's episode on the …
Let's Make Hospitality Events More Representative - Rachel Humphrey
Dec. 23, 2023
Rachel Humphrey is the founder of The Women in Hospitality Leadership Alliance and is Principal at DEI Advisors. In this episode, we explore how we can make hospita…
Barbie Takes Over Vegas: Designing Activations Around Cultural Moments - Brooke Sanchez, Circa Resort & Casino
July 21, 2023
Today, we're learning from Brooke Sanchez , Director of Marketing and PR at Circa Resort & Casino in Las Vegas. In this episode, you'll hear the story behind their …
Creating The Madrona, One of the "Best New Hotels In The World" - Cory Schisler
Aug. 24, 2023
The Madrona , a luxury boutique hotel in California's Sonoma County, has been named one of Travel + Leisure's "Best New Hotels of the Year" and Conde Nast Traveler …
How To Use Photography To Showcase Your Hotel - Jiri Lizler
Jan. 6, 2024
How can you use photography to communicate your hospitality and grow your business? Joining us today is award-winning commercial photographer Jiri Lizler, whose wor…
The Keys to Understanding Opportunities Through Research To Create Fresh Hospitality Experiences - Margot Stern, The Hopewell
April 3, 2024
Do you want to learn about emerging market trends in order to serve people and innovate through hospitality? Today, we're learning how Margot Stern does this. She w…
Mastering The Game of Hotel Investment, Design & Branding - Jake Wurzak, CEO of DoveHill Capital Management
June 5, 2023
Ever wondered what it's like to invest in hotels? Get ready for an eye-opening discussion with Jake Wurzak , founder and CEO of DoveHill Capital Management - a firm…
Designing Hospitality: From Teaching Millions to Crafting My Own Hotel Brand - Ben Uyeda, Reset
Dec. 13, 2023
Ben Uyeda is a designer, architect, educator, entrepreneur, and internet sensation - who is now building Reset, his own hotel brand. Here, he explains why and how he's doing that.
Transforming Hospitality Education to Break Down Barriers and Create Opportunities - Harsha L'Acqua, Saira Hospitality
Dec. 15, 2023
Join us as we dive into the inspiring story of Saira Hospitality , a nonprofit organization revolutionizing the way hospitality businesses engage with people and lo…
Redefining Careers in Hospitality - Amanda Gray & Raul Moronta, Remington Hospitality
July 28, 2023
In this episode, Amanda Gray , Chief Human Resources Officer at Remington Hospitality , and Raul Moronta , Chief Commercial Officer at Remington Hospitality , discu…
Moneyball Meets Hospitality: Unlocking the Power of Data - Steven Moore, Actabl
June 21, 2023
Today we're learning from Actabl CEO Steven Moore about the power of data in hospitality, and how technology can unlock insights that give you an advantage. We cove…
Democratizing Hospitality: How We Can Make Independent Lifestyle Hotels Profitable, Efficient, and Accessible to More People - Rami Zeidan, Life House
Nov. 21, 2023
How can hotels provide unique, reliable experiences to more people while remaining profitable? Joining us today to answer that question is Rami Zeidan. Rami drew fr…
Giving Tuesday Bonus: From Mother Teresa to Creating Opportunities Through Hospitality - Harsha L'Acqua, Saira Hospitality
Nov. 28, 2023
In this episode, we're learning from Harsha L'Acqua , the founder of Saira Hospitality , about the power of giving and generosity. Harsha shares how her upbringing …
How We Use Nutrition & Wellness Programming To Serve Our Guests - Sid Garza-Hillman, Stanford Inn
Jan. 14, 2024
I recently had an incredible stay at the Stanford Inn in Mendicino - a small town on the northern California coast - and one of the things that stood out to me was …
The Best Best Western Hotel: How We've Won the M.K. Guertin Award 14 Years In A Row - Michelle Duffy, Best Western Plus Novato Oaks Inn
Oct. 18, 2023
In this episode, we learn from Michelle Duffy , the general manager of the Best Western Novato Oaks Inn . Michelle shares her secrets to winning the prestigious M.K…
Crafting Timeless Hospitality Experiences - Chris Norton, Equinox Hotels
Feb. 27, 2024
In this episode, Equinox Hotels CEO Chris Norton talks about the timeless aspects of hospitality, and how it might look for you. Do you want your teams to make bett…
How We Built an Extended-Stay Hotel Empire from the Ground Up - Ryan Rivett, My Place Hotels
Sept. 14, 2023
Extended-stay hotels are one of the hottest segments of hospitality today, and My Place Hotels stands out as a leader in this space. Today, President & CEO Ryan Riv…
How We Make More Money by Questioning Everything - Alastair Thomann, Generator and Freehand
Dec. 14, 2023
In this episode, we speak with Alastair Thomann , CEO of Generator and Freehand Hotels , about the innovative strategies that have propelled their properties to suc…
Beyond Sustainable: How America's First "Carbon Positive" Hotel Shows What's Possible For The Planet (And Profits) - Jon Buerge, Urban Villages
Nov. 2, 2023
Populus is going to be the first carbon-positive hotel in America when it opens in Denver in 2024, which basically means it leaves the planet in a better place than…
The Power of Mentorship - Steve Turk, The Hospitality Mentor
June 14, 2023
Could having a great mentor could propel your hospitality career? In today's episode, we had the pleasure of learning from none other than the person known across t…
Guest Satisfaction Research And Insights - Neil James, Shiji ReviewPro
July 24, 2023
Neil James is Chief Operating Officer at Shiji ReviewPro , and in this episode, shares insights from their recent research on global guest satisfaction. Follow Neil…
The Big Shift in Today's Job Market - Matt Gorman, Upshift
July 28, 2023
In this episode, Matt Gorman , Chief Revenue Officer at Upshift , discusses the results of our recent survey on how people outside the industry view a career workin…
How I Am Empowering People in Hospitality - Stacia Harvey-Randall, Black Women of Hospitality
Oct. 16, 2023
In this episode, we learn from Stacia Harvey-Randall , the Director of Human Resources at the Whitley Hotel (an HEI Hotels property) and the co-founder of Black Wom…
Applying Growth Lessons to Hospitality - David Rust, Sagra
Aug. 22, 2023
David Rust is the founder and CEO of Sagra , a hospitality business whose mission is to bring awareness to regenerative agriculture and support the farms that pract…
Creating A Culture of Belonging To Enable Consistent Individuality - Bill Walshe
Oct. 11, 2023
Do you want to attract talented people, and not only keep them in your organization but keep them happy and effective in delighting your guests and customers? Our g…
Show Up - Anthony Melchiorri
Oct. 27, 2023
Anthony Melchiorri started his hospitality career working at an Embassy Suites in Kansas and then worked his way up to becoming one of the most successful hotel gen…
We Make Every Employee An Owner - Greg Kennealey, Mission Hill Hospitality
Sept. 24, 2023
"Think like an owner!" I’m sure you’ve heard that phrase before - and maybe even used it yourself. It’s a powerful guiding principle - but in practice, it’s hard to…
Fight Shrinking Profit Margins with "Attribute-Based Selling" - Del Ross, McKinsey & Company
Sept. 18, 2023
Del Ross is a longtime industry expert, innovator, and leader who currently serves as Senior Advisor with McKinsey & Company , the top global strategy consulting fi…
Progress And A Path Forward - Alex Bastian, Hotel Council of San Francisco [San Francisco Sundays]
Sept. 3, 2023
Today we're learning from Alex Bastian , the CEO of the Hotel Council of San Francisco . Follow Alex on LinkedIn Learn more about the Hotel Council of San Francisco…
![Progress And A Path Forward - Alex Bastian, Hotel Council of San Francisco [San Francisco Sundays]](https://images.podpage.com/https%3A%2F%2Fstorage.buzzsprout.com%2Fvariants%2Ftburqu44og8zg4p8x3yomwtcej8j%2Ff6fd9b4ca4e468e7e11c8350463c894b252ee834d352e0a8d889b97ac83aedef.jpg?auto=format%2Ccompress&w=100&s=0ec54faf6b1abc39facd8ead51537435 "Progress And A Path Forward - Alex Bastian, Hotel Council of San Francisco [San Francisco Sundays]")
Behind the Scenes Insights from J.D. Power's Hotel Satisfaction Study - Andrea Stokes, JD Power
Aug. 9, 2023
Andrea Stokes is the Practice Lead for Hospitality at J.D. Power , and in this episode, you'll learn about her career journey in research and why this matters, how …
Getting started - Craig Poole, Reading Hospitality
May 22, 2023
Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award w…
Be the change you want to see: My advice for hospitality leaders - Craig Poole, Reading Hospitality
May 26, 2023
Ever find yourself inspired by the incredible things happening in the hospitality world but unsure if you can achieve the same in your own business? We've got just …
How I'm Creating New Beginnings for Others Through Hospitality - Craig Poole, Reading Hospitality
Jan. 1, 2024
Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award w…
Transforming Lives Through Hospitality - Craig Poole, Reading Hospitality
Dec. 25, 2023
Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award w…
The "Singapore Theory" is why I hired 208 people for my 209 room DoubleTree hotel - Craig Poole, Reading Hospitality
May 23, 2023
Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award w…
Transforming lives through hospitality: What inspired me to do more - Craig Poole, Reading Hospitality
May 24, 2023
Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award w…
People are the point of impact: How to create new beginnings and empower through leadership - Craig Poole, Reading Hospitality
May 25, 2023
Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award w…
What's Going On With Hotel Investments in California - Craig Sullivan, California Lodging Investment Conference [San Francisco Sundays]
Sept. 18, 2023
Over the past few weeks, we've been running a series called San Francisco Sundays - and the series wouldn't be complete without diving into what's going on with hot…
Why Invest in Hotels? - Craig Sullivan, Michelle Jensen Session & Del Ross
Sept. 16, 2023
Why invest in hotels? One of the biggest hotel investment conferences in the world, The Lodging Conference is coming up next week, I wanted to explore the answer to…
Unlocking Overlooked Talent: Second Chance and Inclusive Hiring in Hospitality - Jeff Korzenik, Fifth Third Bank
June 13, 2023
Could engaging the millions of people often overlooked by employers help address the talent shortages in hospitality? Join us as we chat with Jeff Korzenik, Chief E…
The Opportunity In Select Service Hotels - Greg Kennealey, Mission Hill Hospitality
Sept. 25, 2023
Could select service hotels be an underrated opportunity in hospitality today? In this episode, Mission Hill Hospitality CEO Greg Kennealey makes the case for selec…
Event Recap: NYU Hospitality Investment Conference
June 6, 2023
In this episode, Josiah shares insights and takeaways from the 2023 NYU Hospitality Industry Investment Conference. Join the conversation on today's episode on the …
Let's Make Hospitality Events More Representative - Rachel Humphrey
Dec. 23, 2023
Rachel Humphrey is the founder of The Women in Hospitality Leadership Alliance and is Principal at DEI Advisors. In this episode, we explore how we can make hospita…
Barbie Takes Over Vegas: Designing Activations Around Cultural Moments - Brooke Sanchez, Circa Resort & Casino
July 21, 2023
Today, we're learning from Brooke Sanchez , Director of Marketing and PR at Circa Resort & Casino in Las Vegas. In this episode, you'll hear the story behind their …
Creating The Madrona, One of the "Best New Hotels In The World" - Cory Schisler
Aug. 24, 2023
The Madrona , a luxury boutique hotel in California's Sonoma County, has been named one of Travel + Leisure's "Best New Hotels of the Year" and Conde Nast Traveler …
How To Use Photography To Showcase Your Hotel - Jiri Lizler
Jan. 6, 2024
How can you use photography to communicate your hospitality and grow your business? Joining us today is award-winning commercial photographer Jiri Lizler, whose wor…
The Keys to Understanding Opportunities Through Research To Create Fresh Hospitality Experiences - Margot Stern, The Hopewell
April 3, 2024
Do you want to learn about emerging market trends in order to serve people and innovate through hospitality? Today, we're learning how Margot Stern does this. She w…
Mastering The Game of Hotel Investment, Design & Branding - Jake Wurzak, CEO of DoveHill Capital Management
June 5, 2023
Ever wondered what it's like to invest in hotels? Get ready for an eye-opening discussion with Jake Wurzak , founder and CEO of DoveHill Capital Management - a firm…
Designing Hospitality: From Teaching Millions to Crafting My Own Hotel Brand - Ben Uyeda, Reset
Dec. 13, 2023
Ben Uyeda is a designer, architect, educator, entrepreneur, and internet sensation - who is now building Reset, his own hotel brand. Here, he explains why and how he's doing that.
Transforming Hospitality Education to Break Down Barriers and Create Opportunities - Harsha L'Acqua, Saira Hospitality
Dec. 15, 2023
Join us as we dive into the inspiring story of Saira Hospitality , a nonprofit organization revolutionizing the way hospitality businesses engage with people and lo…
Redefining Careers in Hospitality - Amanda Gray & Raul Moronta, Remington Hospitality
July 28, 2023
In this episode, Amanda Gray , Chief Human Resources Officer at Remington Hospitality , and Raul Moronta , Chief Commercial Officer at Remington Hospitality , discu…
Moneyball Meets Hospitality: Unlocking the Power of Data - Steven Moore, Actabl
June 21, 2023
Today we're learning from Actabl CEO Steven Moore about the power of data in hospitality, and how technology can unlock insights that give you an advantage. We cove…
Democratizing Hospitality: How We Can Make Independent Lifestyle Hotels Profitable, Efficient, and Accessible to More People - Rami Zeidan, Life House
Nov. 21, 2023
How can hotels provide unique, reliable experiences to more people while remaining profitable? Joining us today to answer that question is Rami Zeidan. Rami drew fr…
Giving Tuesday Bonus: From Mother Teresa to Creating Opportunities Through Hospitality - Harsha L'Acqua, Saira Hospitality
Nov. 28, 2023
In this episode, we're learning from Harsha L'Acqua , the founder of Saira Hospitality , about the power of giving and generosity. Harsha shares how her upbringing …
How We Use Nutrition & Wellness Programming To Serve Our Guests - Sid Garza-Hillman, Stanford Inn
Jan. 14, 2024
I recently had an incredible stay at the Stanford Inn in Mendicino - a small town on the northern California coast - and one of the things that stood out to me was …
The Best Best Western Hotel: How We've Won the M.K. Guertin Award 14 Years In A Row - Michelle Duffy, Best Western Plus Novato Oaks Inn
Oct. 18, 2023
In this episode, we learn from Michelle Duffy , the general manager of the Best Western Novato Oaks Inn . Michelle shares her secrets to winning the prestigious M.K…
Crafting Timeless Hospitality Experiences - Chris Norton, Equinox Hotels
Feb. 27, 2024
In this episode, Equinox Hotels CEO Chris Norton talks about the timeless aspects of hospitality, and how it might look for you. Do you want your teams to make bett…
How We Built an Extended-Stay Hotel Empire from the Ground Up - Ryan Rivett, My Place Hotels
Sept. 14, 2023
Extended-stay hotels are one of the hottest segments of hospitality today, and My Place Hotels stands out as a leader in this space. Today, President & CEO Ryan Riv…
How We Make More Money by Questioning Everything - Alastair Thomann, Generator and Freehand
Dec. 14, 2023
In this episode, we speak with Alastair Thomann , CEO of Generator and Freehand Hotels , about the innovative strategies that have propelled their properties to suc…
Beyond Sustainable: How America's First "Carbon Positive" Hotel Shows What's Possible For The Planet (And Profits) - Jon Buerge, Urban Villages
Nov. 2, 2023
Populus is going to be the first carbon-positive hotel in America when it opens in Denver in 2024, which basically means it leaves the planet in a better place than…
The Power of Mentorship - Steve Turk, The Hospitality Mentor
June 14, 2023
Could having a great mentor could propel your hospitality career? In today's episode, we had the pleasure of learning from none other than the person known across t…
Guest Satisfaction Research And Insights - Neil James, Shiji ReviewPro
July 24, 2023
Neil James is Chief Operating Officer at Shiji ReviewPro , and in this episode, shares insights from their recent research on global guest satisfaction. Follow Neil…
The Big Shift in Today's Job Market - Matt Gorman, Upshift
July 28, 2023
In this episode, Matt Gorman , Chief Revenue Officer at Upshift , discusses the results of our recent survey on how people outside the industry view a career workin…
How I Am Empowering People in Hospitality - Stacia Harvey-Randall, Black Women of Hospitality
Oct. 16, 2023
In this episode, we learn from Stacia Harvey-Randall , the Director of Human Resources at the Whitley Hotel (an HEI Hotels property) and the co-founder of Black Wom…
Applying Growth Lessons to Hospitality - David Rust, Sagra
Aug. 22, 2023
David Rust is the founder and CEO of Sagra , a hospitality business whose mission is to bring awareness to regenerative agriculture and support the farms that pract…
Creating A Culture of Belonging To Enable Consistent Individuality - Bill Walshe
Oct. 11, 2023
Do you want to attract talented people, and not only keep them in your organization but keep them happy and effective in delighting your guests and customers? Our g…
Show Up - Anthony Melchiorri
Oct. 27, 2023
Anthony Melchiorri started his hospitality career working at an Embassy Suites in Kansas and then worked his way up to becoming one of the most successful hotel gen…
We Make Every Employee An Owner - Greg Kennealey, Mission Hill Hospitality
Sept. 24, 2023
"Think like an owner!" I’m sure you’ve heard that phrase before - and maybe even used it yourself. It’s a powerful guiding principle - but in practice, it’s hard to…
Fight Shrinking Profit Margins with "Attribute-Based Selling" - Del Ross, McKinsey & Company
Sept. 18, 2023
Del Ross is a longtime industry expert, innovator, and leader who currently serves as Senior Advisor with McKinsey & Company , the top global strategy consulting fi…
Progress And A Path Forward - Alex Bastian, Hotel Council of San Francisco [San Francisco Sundays]
Sept. 3, 2023
Today we're learning from Alex Bastian , the CEO of the Hotel Council of San Francisco . Follow Alex on LinkedIn Learn more about the Hotel Council of San Francisco…
Behind the Scenes Insights from J.D. Power's Hotel Satisfaction Study - Andrea Stokes, JD Power
Aug. 9, 2023
Andrea Stokes is the Practice Lead for Hospitality at J.D. Power , and in this episode, you'll learn about her career journey in research and why this matters, how …