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Ever find yourself inspired by the incredible things happening in the hospitality world but unsure if you can achieve the same in your own business? We've got just the person to talk you through this today - Craig Poole , President of Reading Hospit…

Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lod…

In this short episode, Craig Poole reflects on what Christmas reveals about leadership in hospitality and why this season is often when culture matters most. You may also enjoy these from Craig: When Places Are Broken, Hospitality Can Lead With Hope…

In this episode, Craig Poole reflects on how a lifetime in hospitality built the resilience and mindset he’s relied on while fighting cancer. He shares lessons drawn from decades of leadership — gratitude, selflessness, adaptability, and compassion …

Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lod…

Today, we’re revisiting a conversation with a guest who has profoundly impacted me and, I believe, represents the true potential of hospitality. Craig Poole , a three-time Hilton Connie Award winner and the American Hotel and Lodging Association’s G…

Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lod…

Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lod…

Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lod…

Craig Poole is the President of Reading Hospitality , which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lod…

In this episode, Josiah Mackenzie speaks with Craig Poole , a three-time Hilton Connie Award winner and AHLA’s General Manager of the Year, about hospitality’s unique ability to heal broken places. Craig shares how he approaches struggling hotels an…

In this episode, Craig Poole reflects on why hospitality is uniquely positioned to create hope—especially in broken or forgotten places. Drawing on his experience turning around marginalized properties and communities, Craig explains why hope isn’t …

In this episode, Craig Poole , a three-time Hilton Connie Award winner and AHLA’s General Manager of the Year, shares why it’s time to go back to the basics of hospitality. Craig shares why leadership, presence, knowing your people, and engaging dir…

In this episode, Craig Poole , a three-time Hilton Connie Award winner and AHLA’s General Manager of the Year, shares why returning to the basics of hospitality starts with leadership presence on the floor. He shares how being visible to guests, emp…

Could engaging the millions of people often overlooked by employers help address the talent shortages in hospitality? Join us as we chat with Jeff Korzenik, Chief Economist at Fifth Third Bank, about the potential of second-chance hiring as a soluti…

In this episode, Josiah shares insights and takeaways from the 2023 NYU Hospitality Industry Investment Conference. Join the conversation on today's episode on the Hospitality Daily LinkedIn page . Hospitality Daily isn't just a podcast ! Every morn…

In this episode, Wayne Boatwright shares his powerful story of redemption and his challenges while reentering society and the workforce. Listeners will learn: How Wayne's life took a dramatic turn to spending time in San Quentin, one of California's…