June 4, 2024

How To Take Over Management Of A Property Well - Sloan Dean, Remington Hospitality

How To Take Over Management Of A Property Well - Sloan Dean, Remington Hospitality

In this episode, we're joined by Remington Hospitality CEO Sloan Dean, who shares his experience and insights on what it takes to successfully transition into managing a new hotel, and ensure both the staff and the property thrive under new leadership.

Listen now to learn about:

  • The Importance of Associates: Discover why the associates are the first priority in any hotel takeover and how to manage their fears and expectations during the transition.
  • Effective Communication: Learn about the significance of town halls, rallies, and direct communication from leadership to calm fears and build excitement among the teams.
  • Leadership Selection: Understand the process of evaluating and selecting the right general manager who aligns with the needs of both your organization and the owner.
  • Iterative Training Approach: Hear about Remington's unique approach to training and integrating new team members.
  • Recruitment Strategies: Gain insights into how being a high-energy, pro-associate employer helps in recruiting the best talent in the industry.

If you liked this episode, you may like this other one with Sloan:
Being The "Chief Recruiting Officer"

Thoughts, questions, suggestions? Send me a text message

This episode is brought to you with support from Sojern. I teamed up with Sojern to study how hoteliers use data to drive revenue and build stronger guest relationships. You can see what we found in this research report: How Hotel Brands Are Using First-Party Data to Drive Revenue & Build Stronger Relationships.

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Sloan Dean

CEO, Remington Hospitality

Sloan Dean joined Remington in 2018 and was with Ashford for the 5 years prior; most recently as SVP of Underwriting and Revenue Optimization. Prior to Ashford, Sloan held several senior positions with Interstate Hotels, Alliance Hospitality, Noble Investment Group, IHG and Oliver Wyman.

Prior to Remington & Ashford, Sloan held Vice President of Business Development & Acquisitions, Vice President of Sales & Marketing, Senior Vice President of Revenue & Market Strategy, Corporate Director of Revenue Management, Regional Revenue Manager and Analyst positions with Interstate Hotels, Alliance Hospitality, Noble Investment Group, IHG & Oliver Wyman.