In this episode, Baskar Manivannan, Vice President of Guest Experience Solutions at Sojern, shares insights on the challenges and opportunities hoteliers face in building guest relationships and enhancing guest experiences.
For more, check out our new research report: Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships
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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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