How to Get Real Performance From Hotel Technology - Stacey Milgram Potzka, Actabl [Sponsor Bonus]
![How to Get Real Performance From Hotel Technology - Stacey Milgram Potzka, Actabl [Sponsor Bonus]](https://getpodpage.com/image_transform_gate_v3/l9e8qc2W0wsbB49Onv6AU142H8hyadBizAlVgj7hrVE=/?image_url=https%3A%2F%2Fstorage.buzzsprout.com%2Fody4fv6svt194vb0m99oarrpf6mq%3F.jpg&w=1200&h=630&fill=blur "How to Get Real Performance From Hotel Technology - Stacey Milgram Potzka, Actabl [Sponsor Bonus]")
In this episode, Stacey Milgram Plotska, VP of Operations and Implementations at Actabl, shares how hotel technology delivers the best results when it’s set up and used the right way. This conversation is a deep dive into what needs to happen, including the implementation, onboarding, training, and systems required to support ongoing learning and adoption. Stacey breaks down how strong technology partnerships work, what hotel teams need to do to succeed, and where some organizations struggle. If you care about driving performance, empowering teams, and getting real value from your technology investments, this conversation offers a clear, practical perspective.
Resources:
- Request a conversation with Actabl about what Stacey shared here
- Request a product demo from Actabl
- Actabl customer story: Fast Track to Financial Visibility: How Commonwealth Hotels Quickly Activated ProfitSword Across More Than 40 Hotels
- Actabl customer story: Future-Ready Hospitality: Hotel Equities Invests in the Actabl Platform to Scale with Purpose
- Actabl customer story: Better Together: How We Aligned Hotel Operations, Staffing & Financial Performance with Actabl - Steven Marais, Noble House Hotels & Resorts
- Actabl customer story: How Hospitality America’s CEO Ben Campbell Makes Work a Team Sport
- Podcast: The Secret to Unlocking Performance: Your Technology Partner's Customer Success Team - Megan Yagoda Kaplan, Actabl
- Podcast: The Magic Wand Question: Building Digital Night Audit (and Hotel Tech That Matters) - Brian Blanda & Stephen German, Actabl
A few more resources:
- If you're new to Hospitality Daily, start here.
- You can send me a message here with questions, comments, or guest suggestions
- If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
- Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
- If you want to advertise on Hospitality Daily, here are the ways we can work together.
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
00:00 - Intro
02:30 - Stacey’s Role & Actabl’s Implementation Process
05:00 - How Hotel Technology Is Implemented
10:09 - How to Work Effectively With a Tech Partner
12:48 - Tools That Improve Tech Setup and Adoption
15:18 - When Professional Services Can Help You
19:06 - Training Teams to Use Technology Well
22:47 - Why Community Matters in Hospitality Tech
27:40 - Career Reflections and Finding Meaning at Work
