How We Use Activities to Delight Guests and Drive Revenue - Henry Cox, Terranea Resort
Yesterday, we heard Terranea Resort President Ralph Grippo talk about how they monetize every square foot of their property through programming, activities, and events. It's also what makes this property so special as a guest - something I felt as they hosted me last week. In this episode, you're going to hear more about what they're doing and how they're doing it from their Resort Activities Operations Manager, Henry Cox.
This episode is brought to you with support from Sojern. I teamed up with Sojern to study how hoteliers use data to drive revenue and build stronger guest relationships. You can see what we found in this research report: How Hotel Brands Are Using First-Party Data to Drive Revenue & Build Stronger Relationships.
Let's connect!
- Engage with the Hospitality Daily community on LinkedIn
- Subscribe to the Hospitality Daily YouTube channel here
- Join The Huddle - Hospitality Daily's private membership community
- Send me a message if you'd like to appear on the show or if you have any questions
- Advertise on Hospitality Daily
Music for Hospitality Daily is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Listen On
Most Popular Episodes
Check these out:
