What I've learned working on the front lines of hospitality - David Jones
David Jones has more than 50 years of hospitality experience both working in the industry (Marriott, Shangri-La) in North America and Asia, as well as in academia, where he was a professor of hospitality management at leading universities.
In today's episode, David explains what he learned by taking a part-time job at the front desk of a local hotel.
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