April 28, 2026

How a Coffee Table Book Turns Guests Into Raving Fans - Hans Pfister, Cayuga Collection

How a Coffee Table Book Turns Guests Into Raving Fans - Hans Pfister, Cayuga Collection
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In this episode, Hans Pfister, the Co-Founder and President at Cayuga Collection, shares how his team makes sustainability visible, human, and worth caring about for guests. You will hear how The Cayuga Way book, local leadership, and back-of-house tours turn their work into stories guests can feel and remember.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands