Penny Brown
Managing Director
For over 40 years Penny has been at the forefront of hotel management and innovation. She has an impressive international executive background with Raffles and Swissotels and is a hugely respected hotel and hospitality expert. Penny has extensive experience in undertaking projects both in the UK and internationally and is now the Managing Director of the iconic Burgh Island Hotel in South Devon.
July 24, 2024
The English Escape From Loneliness & Burnout - Penny Brown, Burgh Island Hotel
In this episode, Penny Brown, Managing Director of the Burgh Island Hotel in England, shares insights into creating a unique and relaxing hospitality experience that helps guests disconnect from their busy lives and recharge.Listen now to learn about:The importance of the arrival experience - How the journey to the hotel and the initial welcome with champagne sets the tone for relaxation.Intentional design choices for relaxation - The decision to exclude televisions from rooms to help...
Guest: Penny Brown