Stephanie Leger
Chief Excellence Officer
A global hotelier and luxury hospitality specialist with over 20 years of experience in the industry striving to enhance service excellence, including advising hotels, restaurants, spas and casinos. Stephanie understands what it takes to deliver outstanding service experiences to every guest, every time. She has provided countless reviews of operational evaluations, trained luxury service standards to top hotels worldwide, and created guest experience enhancements to lead to more revenue generation for businesses. Stephanie’s passion for creating employee performance development and engagement has led to learning about cultural background from various countries.
Sept. 4, 2023
Celebrating Housekeepers - Stephanie Leger, First Rate Hospitality
Today we're diving deep into a role that's central to our ability to provide hospitality: housekeeping. International Housekeeping Week is coming up, and to learn more about this, today we're joined today by Stephanie Leger , Chief Excellence Officer at First Rate Hospitality . With a track record of leadership that includes roles at luxury brands such as Ritz Carlton as well as serving as a service evaluator for Forbes Travel Guide, Stephanie has now trained more than 20,000 people in hospitali...
Guest: Stephanie Leger
Aug. 15, 2023
Training From Real-World Experience - Stephanie Leger, First Rate Hospitality
Today we're learning from Stephanie Leger, Chief Excellence Officer at First Rate Hospitality about common service mistakes she's seen recently, what makes for effective training, and how training and development can play a role in attracting and retaining more people to our businesses. Follow Stephanie on LinkedIn Follow Stephanie on Facebook Follow Stephanie on Instagram Follow Stephanie on YouTube Learn more about First Rate Hospitality Listen to Stephanie's podcast, Walk The Floors Join the ...
Guest: Stephanie Leger