Stop Waiting for the Big Wins to Celebrate - James Ferguson

In this episode, James Ferguson, the author of Seek the Good and Celebrate and creator of the Confetti leadership model, shares how his cancer journey reshaped his approach to leading hotel teams and why hospitality leaders should celebrate progress, not just outcomes.

Mentioned in this episode:

• Confetti-Man.com (where to get the book)
• The Confetti Culture Playbook (James's first book)

Previous episodes with James:

• Our "culture committee" helps us build and scale the culture we want
• How We Improved Employee Satisfaction From 2.5 to 4.7/5 on Glassdoor
• How We Built An On-The-Spot Employee Recognition Program To Motivate Our Teams

A few more resources:

• If you're new to Hospitality Daily, start here.
• You can send me a message here with questions, comments, or guest suggestions
• If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
• Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
• If you want to advertise on Hospitality Daily, here are the ways we can work together.

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands