April 30, 2026

Why Hotels Raised Pay and the Quit Rate Got Worse - Peter Ricci, Florida Atlantic University

Why Hotels Raised Pay and the Quit Rate Got Worse - Peter Ricci, Florida Atlantic University
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In this episode, Dr. Peter Ricci, the Director of the Hospitality and Tourism Management Program at Florida Atlantic University, shares why the industry's progress on workforce flexibility lands at a "three out of ten," what his recent research reveals about rising quit rates, and what the next generation of hospitality students actually wants.

Connect with Peter on LinkedIn and explore his work at the FAU Hospitality and Tourism Management Program or his faculty profile.

Read his Lodging Magazine piece, "A Return to Tried and True: Best Practices to Ameliorate the Lodging Industry's High Quit Rate."

Listen to Peter's prior Hospitality Daily episode.

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands