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Episodes (20)
Episodes
"Best Employer": The Secrets Behind Our Winning Strategy for People-First Culture - Dina Belon & Mike Hirschler, Staypineapple Hotels
Aug. 28, 2024
This episode is part of our series with Staypineapple Hotels. Listen to episode 1 and episode 2 if you missed them. In this episode, Dina Belon and Mike Hirschler at Staypineapple Hotels share insights into the company's uniq...
How We Are Upgrading Our Hotel Tech To Delight Our Guests - Dina Belon, Staypineapple Hotels
April 17, 2024
Dina Belon is President at Staypineapple Hotels . In this episode, she shares her insights and experiences on how Staypineapple is updating and improving its technology to empower its teams and enhance guest experiences. List...
Our Vision: Hospitality Can Be More - Dina Belon, Staypineapple Hotels
Aug. 27, 2024
This episode is part of our series with Staypineapple Hotels. Listen to episode 1 here . In this episode, Dina Belon , President at Staypineapple Hotels , shares her company's unique vision for hospitality and what's behind t...
3 Stories, 1 Mission: Our Journeys to Hospitality Leadership - Dina Belon, Mike Hirschler & Casey Barks, Staypineapple Hotels
Aug. 26, 2024
In this episode, Dina Belon, Mike Hirschler, and Casey Barks at Staypineapple Hotels share their stories. Here's what listeners will learn: Dina Belon (President): How her design background uniquely positions her to lead a ho...
AI & Hotel Tech Bets For Our People-First Approach - Dina Belon, Staypineapple Hotels
Aug. 29, 2024
This episode is part of our series with Staypineapple Hotels. Listen to episode 1 , episode 2 , and episode 3 if you missed them. In this episode, Dina Belon , President at Staypineapple Hotels , shares how they use technolog...
Amplifying Hospitality: How I Engage with AHLA - Dina Belon, Staypineapple Hotels
April 13, 2024
Dina Belon is President at Staypineapple Hotels . In this episode, she shares her perspective on the importance of being an active participant in the hospitality industry and how it can advance your business and the sector as...
"Do the Next Right Thing": Why Staypineapple Leads Without SOPs - Dina Belon
Sept. 23, 2025
In this episode, we continue our series with Dina Belon , President of Staypineapple , in a conversation hosted by our guest experience correspondent, Danica Smith . Building on yesterday’s discussion about empowerment, Dina ...
From Total Renovation to Traveler's Choice Award Winner: The Story of our San Francisco Hotel - Dina Belon, Staypineapple [San Francisco Sundays]
April 14, 2024
In this week's episode of San Francisco Sundays, we're talking with Dina Belon, President at Staypineapple Hotels, whose property here is a TripAdvisor Traveler's Choice award winner for San Francisco. Listen to hear the stor...
![From Total Renovation to Traveler's Choice Award Winner: The Story of our San Francisco Hotel - Dina Belon, Staypineapple [San Francisco Sundays]](https://storage.buzzsprout.com/f33zmhkszaxt2dg2suffqq914avk?.jpg "From Total Renovation to Traveler's Choice Award Winner: The Story of our San Francisco Hotel - Dina Belon, Staypineapple [San Francisco Sundays]")
Hotel Owners Need A Better Solution: How We're Innovating and Driving Results - Dina Belon, Mike Hirschler & Casey Barks, Staypineapple Hotels
Aug. 30, 2024
In this episode, Dina Belon , President at Staypineapple Hotels , shares insights on their innovative approach to working with hotel owners and investors. Mike Hirschler , the company's Chief Growth Officer, discusses the cha...
How Staypineapple Enables Every Employee to Surprise and Delight - Dina Belon, Staypineapple
Sept. 22, 2025
In this episode, we welcome back Dina Belon , President of Staypineapple , for a conversation with our guest experience correspondent, Danica Smith . Dina shares how Staypineapple empowers every team member to bring their ful...
Influencer Marketing: Measuring True Value for Hotels - Casey Barks, Staypineapple Hotels
Aug. 31, 2024
In this episode, Casey Barks , Vice President of Marketing at Staypineapple Hotels, shares his insights on how Staypineapple has digitized and streamlined its influencer management process. Listeners will learn: The tools and...
Sustainability As A Business Advantage - Dina Belon, Staypineapple Hotels
Sept. 1, 2024
In this episode, Dina Belon, president of Staypineapple Hotels, shares insights on the evolution of sustainability in the hospitality industry and how it's becoming a crucial factor in attracting guests and group business. Li...
The Real Power of Our AI Workflow Comes From People - Dina Belon, Staypineapple
Sept. 25, 2025
Dina Belon , President of Staypineapple , returns for a conversation with our guest experience correspondent, Danica Smith , to share how her team built “Chat Pineapple,” an in-house AI tool that connects guest insights acros...
Why "Giving a ****" Is Non-Negotiable for Leadership and Excellence in Hospitality - Dina Belon, Staypineapple
Sept. 27, 2025
Dina Belon , President of Staypineapple , returns for a conversation with our guest experience correspondent, Danica Smith , to share the non-negotiable at the core of her leadership philosophy: caring deeply — or, as she put...
Why I Hate Kiosks (And How to Choose Tech Partners to Compete with Big Brands) - Dina Belon, Staypineapple
Sept. 24, 2025
In this episode, we continue our series with Dina Belon , President of Staypineapple , in a conversation hosted by our guest experience correspondent, Danica Smith . Dina shares why kiosks don’t belong in her hotels, what tha...
Inside The Mind of Today's Traveler: How to Excel in Guest Experience in a New Era of Hospitality - Danica Smith
July 30, 2025
Danica Smith , Hospitality Daily’s guest experience correspondent and founder of MorningStar GX , returns to share what she's learned from recent conversations with industry leaders and her consultancy work. She explains why ...
2024 Highlights & Learnings + Why I'm Excited for 2025 - Josiah Mackenzie
Dec. 31, 2024
Listen to Hospitality Daily founder and host Josiah Mackenzie share highlights and lessons learned in 2024, plus what he's excited by for 2025. Highlights : (1:37) Chip Conley (3:56) Kristie Goshow at KSL (5:04) Inn at Newpor...
Dina Belon's 30-Day Hotel Turnaround Plan, Cities as Amenities, Community Engagement, Win/Win Partnerships & More
Sept. 26, 2025
Dina Belon , President of Staypineapple , returns for a conversation with our guest experience correspondent, Danica Smith , to share how she would approach the first 30 days of leading a new hotel. Instead of relying on a pr...
My AI Research Results: 87% of Hospitality Pros Already Use AI (Here's How) - Josiah Mackenzie
April 9, 2025
In this episode, Josiah Mackenzie shares some top takeaways from his latest research, including how 87% of hospitality professionals participating in the study already use AI to improve efficiency, creativity, and guest exper...
Why MGM Brought in Microsoft, IBM & Workday To Teach Our Teams - Jyoti Chopra, MGM Resorts
Oct. 24, 2024
This episode is brought to you with support from Hireology . Check out our free masterclass: How To Hire Great People, Faster. In this episode, Jyoti Chopra , the Chief People, Inclusion, and Sustainability Officer at MGM Res...
"Best Employer": The Secrets Behind Our Winning Strategy for People-First Culture - Dina Belon & Mike Hirschler, Staypineapple Hotels
Aug. 28, 2024
This episode is part of our series with Staypineapple Hotels. Listen to episode 1 and episode 2 if you missed them. In this episode, Dina Belon and Mike Hirschler at Staypineapple Hotels share insights into the company's uniq...
How We Are Upgrading Our Hotel Tech To Delight Our Guests - Dina Belon, Staypineapple Hotels
April 17, 2024
Dina Belon is President at Staypineapple Hotels . In this episode, she shares her insights and experiences on how Staypineapple is updating and improving its technology to empower its teams and enhance guest experiences. List...
Our Vision: Hospitality Can Be More - Dina Belon, Staypineapple Hotels
Aug. 27, 2024
This episode is part of our series with Staypineapple Hotels. Listen to episode 1 here . In this episode, Dina Belon , President at Staypineapple Hotels , shares her company's unique vision for hospitality and what's behind t...
3 Stories, 1 Mission: Our Journeys to Hospitality Leadership - Dina Belon, Mike Hirschler & Casey Barks, Staypineapple Hotels
Aug. 26, 2024
In this episode, Dina Belon, Mike Hirschler, and Casey Barks at Staypineapple Hotels share their stories. Here's what listeners will learn: Dina Belon (President): How her design background uniquely positions her to lead a ho...
AI & Hotel Tech Bets For Our People-First Approach - Dina Belon, Staypineapple Hotels
Aug. 29, 2024
This episode is part of our series with Staypineapple Hotels. Listen to episode 1 , episode 2 , and episode 3 if you missed them. In this episode, Dina Belon , President at Staypineapple Hotels , shares how they use technolog...
Amplifying Hospitality: How I Engage with AHLA - Dina Belon, Staypineapple Hotels
April 13, 2024
Dina Belon is President at Staypineapple Hotels . In this episode, she shares her perspective on the importance of being an active participant in the hospitality industry and how it can advance your business and the sector as...
"Do the Next Right Thing": Why Staypineapple Leads Without SOPs - Dina Belon
Sept. 23, 2025
In this episode, we continue our series with Dina Belon , President of Staypineapple , in a conversation hosted by our guest experience correspondent, Danica Smith . Building on yesterday’s discussion about empowerment, Dina ...
From Total Renovation to Traveler's Choice Award Winner: The Story of our San Francisco Hotel - Dina Belon, Staypineapple [San Francisco Sundays]
April 14, 2024
In this week's episode of San Francisco Sundays, we're talking with Dina Belon, President at Staypineapple Hotels, whose property here is a TripAdvisor Traveler's Choice award winner for San Francisco. Listen to hear the stor...
Hotel Owners Need A Better Solution: How We're Innovating and Driving Results - Dina Belon, Mike Hirschler & Casey Barks, Staypineapple Hotels
Aug. 30, 2024
In this episode, Dina Belon , President at Staypineapple Hotels , shares insights on their innovative approach to working with hotel owners and investors. Mike Hirschler , the company's Chief Growth Officer, discusses the cha...
How Staypineapple Enables Every Employee to Surprise and Delight - Dina Belon, Staypineapple
Sept. 22, 2025
In this episode, we welcome back Dina Belon , President of Staypineapple , for a conversation with our guest experience correspondent, Danica Smith . Dina shares how Staypineapple empowers every team member to bring their ful...
Influencer Marketing: Measuring True Value for Hotels - Casey Barks, Staypineapple Hotels
Aug. 31, 2024
In this episode, Casey Barks , Vice President of Marketing at Staypineapple Hotels, shares his insights on how Staypineapple has digitized and streamlined its influencer management process. Listeners will learn: The tools and...
Sustainability As A Business Advantage - Dina Belon, Staypineapple Hotels
Sept. 1, 2024
In this episode, Dina Belon, president of Staypineapple Hotels, shares insights on the evolution of sustainability in the hospitality industry and how it's becoming a crucial factor in attracting guests and group business. Li...
The Real Power of Our AI Workflow Comes From People - Dina Belon, Staypineapple
Sept. 25, 2025
Dina Belon , President of Staypineapple , returns for a conversation with our guest experience correspondent, Danica Smith , to share how her team built “Chat Pineapple,” an in-house AI tool that connects guest insights acros...
Why "Giving a ****" Is Non-Negotiable for Leadership and Excellence in Hospitality - Dina Belon, Staypineapple
Sept. 27, 2025
Dina Belon , President of Staypineapple , returns for a conversation with our guest experience correspondent, Danica Smith , to share the non-negotiable at the core of her leadership philosophy: caring deeply — or, as she put...
Why I Hate Kiosks (And How to Choose Tech Partners to Compete with Big Brands) - Dina Belon, Staypineapple
Sept. 24, 2025
In this episode, we continue our series with Dina Belon , President of Staypineapple , in a conversation hosted by our guest experience correspondent, Danica Smith . Dina shares why kiosks don’t belong in her hotels, what tha...
Inside The Mind of Today's Traveler: How to Excel in Guest Experience in a New Era of Hospitality - Danica Smith
July 30, 2025
Danica Smith , Hospitality Daily’s guest experience correspondent and founder of MorningStar GX , returns to share what she's learned from recent conversations with industry leaders and her consultancy work. She explains why ...
2024 Highlights & Learnings + Why I'm Excited for 2025 - Josiah Mackenzie
Dec. 31, 2024
Listen to Hospitality Daily founder and host Josiah Mackenzie share highlights and lessons learned in 2024, plus what he's excited by for 2025. Highlights : (1:37) Chip Conley (3:56) Kristie Goshow at KSL (5:04) Inn at Newpor...
Dina Belon's 30-Day Hotel Turnaround Plan, Cities as Amenities, Community Engagement, Win/Win Partnerships & More
Sept. 26, 2025
Dina Belon , President of Staypineapple , returns for a conversation with our guest experience correspondent, Danica Smith , to share how she would approach the first 30 days of leading a new hotel. Instead of relying on a pr...
My AI Research Results: 87% of Hospitality Pros Already Use AI (Here's How) - Josiah Mackenzie
April 9, 2025
In this episode, Josiah Mackenzie shares some top takeaways from his latest research, including how 87% of hospitality professionals participating in the study already use AI to improve efficiency, creativity, and guest exper...
Why MGM Brought in Microsoft, IBM & Workday To Teach Our Teams - Jyoti Chopra, MGM Resorts
Oct. 24, 2024
This episode is brought to you with support from Hireology . Check out our free masterclass: How To Hire Great People, Faster. In this episode, Jyoti Chopra , the Chief People, Inclusion, and Sustainability Officer at MGM Res...