Career Episodes

Chris Silcock, President of Global Brands and Commercial Services at Hilton, shares his advice on rest and taking breaks - something he has learned is foundational in providing hospitality. You may also enjoy: Career Lessons in Leadership - Chris Silcock, Hilton How We Build Strong Brands - Chris Silcock, Hilton Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Rupesh "Rup" Patel shares his story from the early days of his family's first motel to becoming a renowned hospitality owner, operator, and now, a DJ. How He Got Started: The story of entering the hospitality industry with no prior knowledge and the challenges of operating their first 50-room motel in South Florida. Transition from Reluctance to Passion: Hear about Rupesh's initial reluctance about the hotel business when he was young and how his perspective shifted after...

Kristie Goshow is the Chief Commercial Officer for KSL Resorts, and in this episode, explains how "systems thinking" can help you lead your teams in engaging guests and driving business performance. This episode is brought to you with support from Sojern. Finding and appealing to travelers online means getting to know them, and that's why first-party data - the information you have about your guests - is so important to providing hospitality today. I teamed up with Sojern to study how hoteliers...

Sponsored by Otelier - the software behind every great host. Sima Patel is one of the most widely respected leaders in hospitality, earning recognition as Hotelier of the Year by AAHOA and becoming the first board-elected Chair of Visit California, among other recognitions. Sima is the co-founder and CEO of Ridgemont Hospitality, a San Francisco Bay Area-based hospitality development and management company and in this episode, you'll hear her story of grit, resilience, and success in hospitalit...

This episode is sponsored by Sojern - the #1 marketing platform for hospitality Today, Chip Conley joins us to talk about his new book, Learning to Love Midlife, and what he's doing now as the co-founder of the Modern Elder Academy. You may also enjoy our other episode with Chip - What I Learned At Airbnb About Hospitality - or our entire conversation on YouTube. Let's connect! Engage with the Hospitality Daily community on LinkedIn Subscribe to the Hospitality Daily YouTube channel her...

Why does travel and hospitality matter to you? Having a really clear answer to this is really important as we begin a new year because knowing your "why" is going to help you perform at your best. In this episode, I want you to hear Life House CEO Rami Zeidan explain what motivates him to provide hospitality because I think it will inspire you to get really specific and personal about why you're in this business and excited for the year ahead. Follow Rami on LinkedIn Learn more about Life H...

Michelle Jensen Session is the co-owner of Kensington Investment Group, which owns and manages a mix of commercial and hotel properties. She's also the co-founder of Aquarius Hospitality Solutions, a strategic advisory firm for hospitality. In this episode, Michelle teaches us about community and connection and why they matter so much. Follow Michelle on LinkedIn Learn more about Aquarius Hospitality Solutions Follow Aquarius Hospitality Solutions on LinkedIn Follow Aquarius Hospitality Sol...

Rachel Humphrey is the founder of The Women in Hospitality Leadership Alliance and is Principal at DEI Advisors. In this episode, we explore how we can make hospitality events more inclusive and reflective of the industry's talent pool. Listeners will learn about: The current state of diversity among attendees and speakers at hospitality events. The importance of visibility for women and diverse groups in leadership roles within the industry. Practical strategies for conference organi...

What does it take to reach the top of executive leadership in hospitality - and then use that position to create opportunities for those you work with? Today, Dorothy Dowling joins us. She is a trailblazer and industry legend who spent 17 years at BWH Hotel Group - most recently as Chief Marketing Officer - and is now Managing Director at Horwath. In this episode, you will learn the importance of continuous learning and adaptability in this rapidly evolving business, the power of building and ...

Gilda Perez-Alvarado is the CEO of Orient Express and Group Chief Strategy Officer at Accor. In this episode, she shares career and leadership advice on everything from why you should learn about real estate to why being a global citizen is important to time management to lessons from parenting and creating more inclusive work environments. Join in the conversation on this episode on the Hospitality Daily LinkedIn page here. This episode is brought to you with support from Hireology, the pla...

If you care about hospitality, why should you care about finance and Wall Street? To answer that question, I went to Wall Street in New York and met with Trica Jean-Baptiste, Founder and CEO of Morgensheer Hospitality, who has a fascinating career that started in hospitality, PR, and media and has evolved into her current work as a capital connector - someone at the heart of the investment world in hospitality today. In this conversation, you'll learn about how Trica built and evolved her care...

Melissa Maher helped build Expedia over 20 years into one of the biggest companies in the world as its Chief Marketing Officer. In this episode, you'll hear the career and leadership lessons she learned through that experience - as well as how she planned and navigated her transition into the work she's doing today. Watch Melissa's interview with DEI Advisors on her career journey Follow Melissa on LinkedIn Learn more about Pinnacle Enterprises Group Join in the conversation on this episode...

Anthony Melchiorri started his hospitality career working at an Embassy Suites in Kansas and then worked his way up to becoming one of the most successful hotel general managers in New York City. Throughout that journey, he discovered some practical things that allowed him to show up for himself and for the hotels and people he served. Then in 2012, he landed a deal with the Travel Channel that led to him hosting nine seasons of the hit show, Hotel Impossible, where he gave millions of people a...

In this episode, Melissa Maher, Founder and CEO of Pinnacle Enterprises Group, shares her insights on what it takes to be a successful leader today - drawing from her experience as Expedia's former Chief Marketing Officer. Follow Melissa on LinkedIn Learn more about Pinnacle Enterprises Group Join in the conversation on this episode on the Hospitality Daily LinkedIn page here.

Michael Pace is the general manager of the iconic InterContinental Mark Hopkins Hotel in San Francisco. In this episode, you'll learn about what he calls "passion-driven management." Follow Michael on LinkedIn Learn more about the InterContinental Mark Hopkins Listen to our other episodes with Michael: Engaging The Next Generation of Hospitality Talent Immerse In Brand History and Culture To Guide It Forward From Porsches to Bee Colonies: Partnerships for Sustainability and Fun Earth Da...

In our recent episode with Mariana Safer and Sara O'Brien, something that came up was "energy management" for ourselves. This is so important to our work as hospitality providers that I wanted to share it with you as a separate episode. Listen in to learn what this means for you - and the people you lead. Follow Mariana on LinkedIn Follow Sara on LinkedIn Visit Sara's website Listen to Sara's podcast: Lead Easy Join in the conversation on this episode on the Hospitality Daily LinkedIn page ...

Do you want to be a more confident, effective leader? In this episode, Mariana Safer and Sara O'Brien share what they've found effective in their career journeys. You'll learn how to become great at leading others by leading yourself first. Follow Mariana on LinkedIn Follow Sara on LinkedIn Visit Sara's website Listen to Sara's podcast: Lead Easy Join in the conversation on this episode on the Hospitality Daily LinkedIn page here. This episode is brought to you with support from Sojern. Fi...

In this episode, Zoku Director of Concept and Brand, Veerle Donders, shares what keeps her motivated. Listen to our other episodes with Veerle Follow Veerle on LinkedIn Learn more about Zoku Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's issue and subscribe here.

How are you thinking about developing yourself - personally and professionally - to become the best hospitality professional you can be? Today, we're learning from Erik Tengen, CEO of Oaky, about how he thinks about this - and what works for him. Links: Follow Erik on LinkedIn Listen to the Oaky podcast on Spotify Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize th...

Nina Kleaveland is the founder of Lanyard as well as the founder of Female Founders in Hospitality - which today, August 18, turns 1 year old. In this episode, she shares her career journey, as well as more about Female Founders in Hospitality and how it might help you. Follow Nina on LinkedIn Learn more about Nina's company, Lanyard Follow Female Founders in Hospitality on LinkedIn Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't jus...

David Lund is The Hotel Financial Coach and in this episode, you'll hear about his own journey to leadership, advice on where to get started on your journey, and how to refine your financial skills - as well as David's new book, The Prosperous Hotelier. Follow David on LinkedIn Visit David's website Learn more about David's book, The Prosperous Hotelier Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - T...

Emily Kanders Goldfischer is a thought leader and change maker in hospitality, on a mission to promote gender equality in the industry. In this episode, we get to hear the story of why she founded hertelier with Nancy Mendelson and how she leads this community and platform today to inspire women in hospitality to pursue, navigate and nurture their careers at every stage. Follow Emily on LinkedIn Follow hertelier on LinkedIn Learn more about hertelier Join the conversation on today's episode...

David Kong is the founder and principal of DEI Advisors, a nonprofit organization dedicated to empowering personal success. Previously, he was president and chief executive officer of BWH Hotel Group – comprised of Best Western Hotels & Resorts, Sure Stay Hotels, and WorldHotels – a role he retired from as the longest-running CEO of any major hotel company. In this episode, David talks about the road to becoming CEO, and what was useful in his journey to that role. Links: Learn more about ...

Jacqui Nunley has more than 20 years of experience in hospitality technology, holding leadership positions across strategy, product, revenue, and distribution with companies such as Micros (now Oracle Hospitality) and Sabre Hospitality. She currently serves as a Travel & Hospitality Advisor at Salesforce, and in this episode, you'll learn what she's learned in her career so far and get inspired by looking at the opportunities we have in hospitality today. Listen to our other episode with Jac...