Career Episodes
The career episodes on the Hospitality Daily Podcast feature candid conversations with hospitality professionals about how they’ve navigated pivotal moments, developed as leaders, and built meaningful careers. Listeners will gain practical insights on growth, mentorship, decision-making, and personal reinvention -- directly from those shaping the hotel industry.
June 30, 2023
Sparking Creativity through Travel: The Power of Inspiration - Richard Fertig, Stomp Capital
Today we're learning from Richard Fertig, founder and Chief Investment Officer at Stomp Capital, about the importance of staying inspired. Links: Follow Richard on LinkedIn Learn more about Stomp Capital How a former globe-trotting hedge fund manager now provides bespoke hospitality Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a h...
June 14, 2023
The Power of Mentorship - Steve Turk, The Hospitality Mentor
Could having a great mentor could propel your hospitality career? In today's episode, we had the pleasure of learning from none other than the person known across the hospitality industry as The Hospitality Mentor, Steve Turk. You'll learn why mentorship matters in hospitality and how it can make a world of difference for those eager to grow in their careers. We'll also explore what it means to mentor others and the importance of self-awareness for leaders in the hospitality industry. Join ...
June 10, 2023
Transforming Your Hospitality Career Through Personal Development - Rachel Vandenburg
Discover the power of personal development and how it can transform your career in the hospitality industry, as we chat with hotel owner and leadership coach, Rachel Vandenburg. Learn from Rachel's own journey of self-discovery, as she shares the challenges she faced managing people and the turning point that led her to hire a coach. Uncover the keys to self-reflection, understanding your strengths and weaknesses, and applying that knowledge to your leadership style. Level up as a hospitality ...
June 9, 2023
Boundless Hospitality: Finding Motivation by Engaging The Community - Rachel Vandenburg
Growing up in a hospitality family business shaped hotel owner Rachel Vandenburg's approach to leadership and customer experience. Inspired by her parent's visionary thinking, Rachel shares what it's like to push the boundaries in the hospitality industry, from opening a Dutch pancake restaurant to building an eight-lane boutique bowling lounge. Listen in as we discuss the crucial role of community in hospitality. Discover how Rachel emphasizes the importance of creating gathering spaces and fo...
May 26, 2023
Be the change you want to see: My advice for hospitality leaders - Craig Poole, Reading Hospitality
Ever find yourself inspired by the incredible things happening in the hospitality world but unsure if you can achieve the same in your own business? We've got just the person to talk you through this today - Craig Poole, President of Reading Hospitality and three-time Hilton Connie Award winner. Join us as he shares his wisdom on driving change in the industry and empowering the people around you to achieve success. Craig's insights on leadership, doing the right thing, and stepping outside you...
May 15, 2023
What I learned working with Chip Conley - Sara Osias, Auberge Resorts
Imagine if you had the opportunity to work on a small team with one of the hospitality industry's most legendary leaders. What would you be looking for, and what would you take away from it? Sara Osias is now Head of Experiences at Auberge Resorts Collection, but in this episode shares what stood out to her working with Chip Conley when they were both at Airbnb. You're going to hear a leadership lesson that you can bring into your meetings today to level up your decision-making and make your c...
May 9, 2023
Using LinkedIn to reach your goals - James Ferguson, Wurzak Hotel Group
Today's guest is James Ferguson, Director of Culture at Wurzak Hotel Group. LinkedIn is responsible for most of the things I've able to create for you here at Hospitality Daily. In the past week, our stories reached more than 50,000 people on LinkedIn alone - which blows my mind. But it's not just me - time and again, I've heard from hoteliers that this social network plays a key part in their success and what they're building. One of those people is James Ferguson, Director of Culture at Wurz...
May 8, 2023
If you want to change the world, change yourself - Sloan Dean, Remington Hotels
In today's episode, Sloan Dean, CEO of Remington Hotels, shares his experience of how ambition affected his relationships with colleagues earlier in his career. Through executive coaching and feedback, he realized he needed to let go of ego and focus on empathy and vulnerability. By changing himself, he was able to achieve success, leading to his current role today as CEO of Remington Hotels. His advice for us today: "If you want to change the world, change yourself." Join the conversation ...
Guest: Sloan Dean
May 1, 2023
My journey to leading experience design - Sara Osias, Auberge Resorts
Sara Osias is Head of Experiences at Auberge Resorts Collection. In this episode, you'll learn how Sara draws inspiration from a diverse range of experiences along her own career journey - from camp counselor to teacher to an early member of Airbnb's hospitality team with Chip Conley - to lead experience design at Auberge Resorts today. I want you to hear her story because it will show you how each of our career journeys - no matter how unconventional they are - can lead us to providing except...
April 18, 2023
What to look for in a career in hospitality - Veerle Donders, Zoku
Veerle Donders is Concept & Brand Director at Zoku. In this episode, she shares what she saw through the pandemic, the benefits of working in hospitality - and what you should look for in a career in this industry. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's issue and subs...
April 18, 2023
Worried about AI? Try a career in hospitality - Michael Hraba, Waterford Hotels & Inns
Michael Hraba is Partner at Waterford Hotels & Inns. In this episode, he talks about what's happening with AI now, how it is impacting career planning and the opportunities he sees. You can also read his article on this topic here on HotelOperations.com Follow Michael on Twitter here and read his blog here. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the storie...
April 14, 2023
Finding motivation and meaning in your work - Steven Moore, Actabl
Steven Moore is the CEO of Actabl, a software company that supports 90,000+ hospitality providers. In this episode, Steven shares his thoughts on finding meaning at work and getting perspective on the impact we can make in hospitality. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read toda...
March 24, 2023
What I've learned leading hospitality and community - Ernie Tovar, WeWork
Ernie Tovar was one of the first 50 employees at WeWork and today is a community, hospitality, and operations lead in San Francisco. In this episode, Ernie shares what he learned about hospitality from his own career journey, and how he leads community. Regardless of what type of business you're in, there's something you can learn from this conversation. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tu...
March 8, 2023
My journey from Marketing Director to CEO - Tamara Mims, Four Sisters Inns
Tamara Mims is the President & CEO of Four Sisters Inns. In this episode, she shares what she learned about guest relations working as marketing director and other roles on her journey to becoming CEO. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's issue and subscribe here. Run a...
Feb. 13, 2023
Know thyself…better than Spotify, Netflix, and Google do - Raul Moronta, Remington Hotels
In this episode, Raul Moronta, CCO at Remington Hotels, explains the key to effective hospitality leadership in an increasingly technology-driven world. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's issue and subscribe here. Run a hotel? Then check out my website HotelOperatio...
Jan. 2, 2023
Just go for it! - Thalia Manzo, Hilton Hampton Inn
Thalia Manzo is the general manager of the Hilton Hampton Inn in Daly City, California - a Reneson Hotel. We met Thalia in a previous episode where she talked about building a team culture that earned great guest reviews and helped her become a TripAdvisor Traveler’s Choice winner this year. I wanted to bring her back as we kick off a new year because towards the end of our conversation she reflected back on her career journey and overcoming fear to step into areas of increased responsibility. T...
Dec. 27, 2022
Take time to be still - Sherrie Carreno, Wildhaven
Sherrie Carreno, General Manager of Wildhaven in Sonoma, California, explains why she turns to nature to rejuvenate and renew as a hospitality leader. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's issue and subscribe here. Run a hotel? Then check out my website HotelOperations.c...
Dec. 19, 2022
Why I moved from tech to hospitality...and stayed - Jeremy Wells
Today I’m excited to introduce you to Jeremy Wells, who is the Managing Partner at Longitude°, a branding group that has helped companies like 21c Museum Hotels, SALT Hotels, and Real Hospitality Group showcase their unique approach to hospitality. He’s also the Managing Partner at Flyover Developments, a hospitality development and investment group, through which he’s preparing to open his new hotel - The Ozarker Lodge - in the summer of 2023. Jeremy started his career in the technology indust...
Dec. 16, 2022
Why we're giving back to our community this holiday season - Tracy Morgan & Crandall Dyment
Richard Garcia joined us a few weeks ago to share the opportunities we have in F&B today, and it remains our most popular episode to date. So when he recently posted the story of a hotel up in Alaska that’s doing something for their community…. …I wanted to invite their leaders onto the show to talk about what they’re doing and what they’ve learned in the process. Listen to Tracy Morgan, General Manager, and then Crandall Dyment, Chief Engineer, from the Sheraton Anchorage - a Remington hotel,...
Dec. 15, 2022
How hospitality changes you (the story behind my viral article) - Maria Navarro
Our guest today shared a photo and wrote an article you’ve probably seen on LinkedIn because it’s gone viral with more than 130,000 readers in a very short time. The article was written by Maria Navarro, who has worked in food & beverage and events at various boutique hotels here in the US. In today’s episode, Maria explains what she shared in the article - and the big idea behind it. 👉 How has working in this business changed your perspective on the world? Hospitality Daily is brought to you ...
Dec. 9, 2022
I didn't expect to learn this - Eduardo Burkard
Our guest today is Eduardo Burkard, who started his career in hospitality as a valet at the Ritz Carlton Atlanta before moving up in management at Hyatt and Sonesta properties. Eduardo and I worked together a few years ago, and I wanted to get his take on some of the benefits of working in hospitality that he has experienced throughout his career. I hope today’s episode makes you smile - and perhaps helps you communicate to others some of the overlooked benefits of working in our industry. 👉 ...