Recruiting Episodes

Lauren Phelps is a strategic advisor in the hospitality industry with a long track record of value-add projects in hotel investing, management, and operations. She was the Director of Strategy for Broadreach Capital Partners, leading key projects across their portfolio of independent hotels. She opened and later was the General Manager of the Ameswell, a 255-room full-service independent property in Mountain View, CA. Lauren is incredibly passionate about technology and its application in hotel ...

How might we reimagine hospitality careers in a way that helps us attract and retain the brightest and most caring people? To help us answer that question, today we're learning from CoralTree Hospitality President Tom Luersen. Tom shares how the pandemic has shifted his approach toward recruiting, the importance of creating an inviting atmosphere for those outside the hospitality industry, and why flexibility is the secret sauce to attracting and retaining great team members. Tom and I th...

Could engaging the millions of people often overlooked by employers help address the talent shortages in hospitality? Join us as we chat with Jeff Korzenik, Chief Economist at Fifth Third Bank, about the potential of second-chance hiring as a solution to this pressing issue. We discuss the importance of not overlooking individuals with felony and misdemeanor records, and how business leaders can find success in selecting and supporting these individuals, ultimately leading to thriving business...

I recently had the honor of speaking with Christopher Randall, a US Marine Corps veteran, police officer, and now the Director of Community Impact at the 21C Museum Hotel in St. Louis. Today on Memorial Day, it's essential to recognize not only those who have lost their lives serving in the armed forces but also the invaluable skills and experiences that veterans like Christopher bring to the table when transitioning to civilian life. In this insightful conversation, Christopher shares his advi...

Sloan Dean is the CEO of Remington Hotels. In this episode, he shares the story behind turning around the culture of the company and creating its "Where Passionate People Thrive" employer brand. For more, read Sloan's article: Culture Creates Room To Thrive At Remington Hotels Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality ...

Donte Johnson is the General Manager and Jason Bass is the Director of Culture and Impact at Revival Baltimore - JDV hotel. In this episode, they talk about what it takes to create a culture that's welcoming to the people working with you. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read ...

I wanted to know what job seekers thought about working in hospitality, so I went to a career fair in San Francisco. Here's what I learned. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's issue and subscribe here. Run a hotel? Then check out my website HotelOperations.com. Every...