Strategy Episodes

In this episode, Carl Oldsberg, CEO of eBerry by Strawberry, discusses the remarkable story of how Nordic Choice Hotels underwent a major rebranding to position itself to expand the way they provide hospitality far beyond the hundreds of hotels, restaurants, and spas they have. Facing the challenges brought on by the crisis, the company initiated a strategy process involving a hundred employees to look beyond the pandemic and strengthen their business model. The rebranding not only created enga...

David Rust is the founder and CEO of Sagra, a hospitality business whose mission is to bring awareness to regenerative agriculture and support the farms that practice it. David was one of the first 20 team members at Lyft, which achieved a $24 billion valuation at its IPO and was named to the Forbes 30 under 30 list. Yesterday we learned about why and how he's building Sagra to introduce more people to sustainable farming, and in this episode, you'll hear what he's learned about building compan...

Jacqui Nunley is a Travel & Hospitality Advisor at Salesforce, one of the most advanced companies in the world when it comes to AI, and in this episode, we dive into the implications of AI on jobs and talent in hospitality. Listen to our previous episode with Jacqui: Career Lessons in Hospitality Technology Follow Jacqui on LinkedIn Learn more about Salesforce for Travel & Hospitality Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't j...

Lauren Phelps is a strategic advisor in the hospitality industry with a long track record of value-add projects in hotel investing, management, and operations. She was the Director of Strategy for Broadreach Capital Partners, leading key projects across their portfolio of independent hotels. She opened and later was the General Manager of the Ameswell, a 255-room full-service independent property in Mountain View, CA. Lauren is incredibly passionate about technology and its application in hotel ...

Philippe Zrihen is Head of Americas for Ennismore. In this episode, you'll learn about what it takes to create and cultivate strong brands in hospitality. Follow Philippe on LinkedIn Learn more about Ennismore Operating lifestyle hotel brands: Lessons from Philippe Zrihen at Ennismore (HotelOperations.com) Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stor...

This episode is sponsored by MDO and their new report, Data-driven Strategies to Move Beyond Rooms Revenue. Are you making the most of your business's revenue sources? All of them? Jason Freed, Hospitality Data Evangelist at MDO, and Billy Copelan, Director of Revenue Management at Sea Island Resorts, share their insights on unlocking the full potential of total revenue optimization. From Jason's background as a former journalist to Billy's passion for data and revenue management, their experie...

In this episode, Josiah shares insights and takeaways from the 2023 NYU Hospitality Industry Investment Conference. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's issue and subscribe here. Run a hotel? Then check out my website HotelOperations.com. Every Sunday evening, I send ...

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you're going to learn what inspired him to think about the power of hospitality in a new way. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podc...

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you're going to learn why he hired more than 200 people to run his 209-room hotel. Follow Craig on LinkedIn Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily i...

Michael Hraba is Partner at Waterford Hotels & Inns. In this episode, he talks about what's happening with AI now, how it is impacting career planning and the opportunities he sees. You can also read his article on this topic here on HotelOperations.com Follow Michael on Twitter here and read his blog here. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the storie...

Donte Johnson is the General Manager and Jason Bass is the Director of Culture and Impact at Revival Baltimore - JDV hotel. In this episode, they talk about what needs to change to attract and retain the right staff. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's issue and subsc...

David Jones has more than 50 years of hospitality experience both working in the industry (Marriott, Shangri-La) in North America and Asia, as well as in academia, where he was a professor of hospitality management at leading universities. In today's episode, David explains the role of AI, automation & technology in providing hospitality - plus what you should do now to prepare your organization and your career for what's ahead. Follow David on LinkedIn View David's YouTube channel Join th...

Christian Lundén and his team at Nordic Choice Hotels in Sweden are looking at new opportunities to provide hospitality (and generate revenue) outside the walls of their hotels. Listen to how they're doing this in today's episode. Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's i...

David Sax is the author of The Future is Analog, and in this episode, we speak about what we can do to innovate today and prepare for the future. I also encourage you to read the feature article: The future of hospitality is analog Join the conversation on today's episode on the Hospitality Daily LinkedIn page. Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's is...