Strategy Episodes

Total Profit Optimization - Billy Copelan, Sea Island Resorts & Jason Freed, MDO [Sponsored]
June 11, 2023

Total Profit Optimization - Billy Copelan, Sea Island Resorts & Jason Freed, MDO [Sponsored]

This episode is sponsored by MDO and their new report, Data-driven Strategies to Move Beyond Rooms Revenue.Are you making the most of your business's revenue sources? All of them? Jason Freed, Hospitality Data Evangelist at MDO, and Billy Copelan, Director of Revenue Management at Sea Island Resorts, share their insights on unlocking the full potential of total revenue optimization. From Jason's background as a former journalist to Billy's passion for data and revenue management, their experie...
Event Recap: NYU Hospitality Investment Conference
June 6, 2023

Event Recap: NYU Hospitality Investment Conference

In this episode, Josiah shares insights and takeaways from the 2023 NYU Hospitality Industry Investment Conference.Join the conversation on today's episode on the Hospitality Daily LinkedIn page.Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's issue and subscribe here.Run a hotel? Then check out my website HotelOperations.com. Every Sunday evening, I send ...
Transforming lives through hospitality: What inspired me to do more - Craig Poole, Reading Hospitality
May 24, 2023

Transforming lives through hospitality: What inspired me to do more - Craig Poole, Reading Hospitality

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you're going to learn what inspired him to think about the power of hospitality in a new way.Join the conversation on today's episode on the Hospitality Daily LinkedIn page.Hospitality Daily isn't just a podc...
The "Singapore Theory" is why I hired 208 people for my 209 room DoubleTree hotel - Craig Poole, Reading Hospitality
May 23, 2023

The "Singapore Theory" is why I hired 208 people for my 209 room DoubleTree hotel - Craig Poole, Reading Hospitality

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you're going to learn why he hired more than 200 people to run his 209-room hotel.Follow Craig on LinkedInJoin the conversation on today's episode on the Hospitality Daily LinkedIn page.Hospitality Daily i...
Worried about AI? Try a career in hospitality - Michael Hraba, Waterford Hotels & Inns
April 18, 2023

Worried about AI? Try a career in hospitality - Michael Hraba, Waterford Hotels & Inns

Michael Hraba is Partner at Waterford Hotels & Inns. In this episode, he talks about what's happening with AI now, how it is impacting career planning and the opportunities he sees.You can also read his article on this topic here on HotelOperations.comFollow Michael on Twitter here and read his blog here.Join the conversation on today's episode on the Hospitality Daily LinkedIn page.Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the storie...
We have a boring problem, not a staffing problem - Jason Bass & Donte Johnson, Hotel Revival
April 3, 2023

We have a boring problem, not a staffing problem - Jason Bass & Donte Johnson, Hotel Revival

Donte Johnson is the General Manager and Jason Bass is the Director of Culture and Impact at Revival Baltimore - JDV hotel. In this episode, they talk about what needs to change to attract and retain the right staff.Join the conversation on today's episode on the Hospitality Daily LinkedIn page.Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's issue and subsc...
The role of AI, automation & technology in providing hospitality - David Jones
March 23, 2023

The role of AI, automation & technology in providing hospitality - David Jones

David Jones has more than 50 years of hospitality experience both working in the industry (Marriott, Shangri-La) in North America and Asia, as well as in academia, where he was a professor of hospitality management at leading universities.In today's episode, David explains the role of AI, automation & technology in providing hospitality - plus what you should do now to prepare your organization and your career for what's ahead.Follow David on LinkedInView David's YouTube channelJoin th...
How we are providing hospitality outside the walls of our hotels - Christian Lundén, Nordic Choice Hotels
Feb. 16, 2023

How we are providing hospitality outside the walls of our hotels - Christian Lundén, Nordic Choice Hotels

Christian Lundén and his team at Nordic Choice Hotels in Sweden are looking at new opportunities to provide hospitality (and generate revenue) outside the walls of their hotels. Listen to how they're doing this in today's episode.Join the conversation on today's episode on the Hospitality Daily LinkedIn page.Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's i...
How to innovate and prepare for the future - David Sax
Feb. 1, 2023

How to innovate and prepare for the future - David Sax

David Sax is the author of The Future is Analog, and in this episode, we speak about what we can do to innovate today and prepare for the future.I also encourage you to read the feature article: The future of hospitality is analogJoin the conversation on today's episode on the Hospitality Daily LinkedIn page.Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's is...