New here? 👋 Hello and welcome to the show that helps you delight people, boost profits, and thrive each day through daily conversations with the best in the business on Apple Podcasts, Spotify, and YouTube. I’m Josiah Mackenzie, the founder, host, and producer of Hospitality Daily, and you can listen to my story of how this all got started here and here.
There are more than 700 episodes here for you. I'd suggest beginning with a topic that interests you - whether that's career advice, people, leadership, guest experience, trends, or technology Or, you could start by listening to some of the most popular episodes:
- The Story Behind "Ladies and Gentlemen serving Ladies and Gentlemen" (And Its Power Today) (Horst Schulze)
- People are the point of impact: How to create new beginnings and empower through leadership (Craig Poole, Reading Hospitality)
- What I Learned Building Airbnb Into The World's Most Valuable Hospitality Company (Chip Conley)
- Show Up (Anthony Melchiorri)
- What I've Learned Building A Career in Hospitality Leadership (Gilda Perez-Alvarado, Accor)
- How We Created An Award-Winning Boutique Hotel Management and Development Company (Meg Kennedy & Rob Blood, Lark Hotels)
- What I've Learned About Leading with Tenacity in Hospitality (Terri Haack, Lowe)
- How The First Concierge in the US is a Futurist (Tom Wolfe, Fairmont San Francisco)
- How We Built the Tech to Support Radical Innovation in Hospitality (Kari Anna Fiskvik, Strawberry)
- Culture As A Business Model: How We Turn Employee Satisfaction into Profits (Steve Palmer, The Indigo Road Hospitality Group)
- What's Remarkable In Hospitality Now (According To a Top Travel Columnist for Condé Nast, WSJ) - Jen Murphy
- The Equinox Approach: Empowering High-Performance Living through Hospitality (Chris Norton, Equinox Hotels)
- How The World's Best Hotels Deliver Exceptional Service (Ryan Mann, McKinsey & Company)
Here's a Spotify playlist I made for you if you prefer listening there:
To stay informed and inspired each day, I invite you to:
- Subscribe to the Hospitality Daily Podcast on Apple Podcasts, Spotify, or YouTube
- Subscribe to my daily email with my top takeaways from each episode
- Join the Hospitality Daily LinkedIn community