May 8, 2026

AI's Role in Hospitality's Talent Challenges - Andrew Arthurs & Stephen German, Actabl [Sponsor Bonus]

AI's Role in Hospitality's Talent Challenges - Andrew Arthurs & Stephen German, Actabl [Sponsor Bonus]
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In this episode, Andrew Arthurs, the President and COO at Actabl, and Stephen German, the SVP of Product Management at Actabl, share how AI can support new hospitality providers and experienced hotel leaders. You'll hear why associate-facing technology matters as much as guest-facing tech, how an "AI coach" can replicate the decision-tree logic of a seasoned operator, and what to do now to find your first real use case.

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If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands