Automate operations, not guest communication - Scott Curran, Reneson Hotels

Show Notes

Scott Curran is the Chief Operating Officer of Reneson Hotels - an owner of branded and independent hotels here in California - as well as the co-founder of GuestEQ, a hotel operations technology platform.

These dual roles give him a unique perspective on how technology can improve operations and delight guests.

In today’s episode you’ll learn:

* The role of automation in hotel operations today

* What he’s seen as a hotel owner and operator

* Lessons from improving the hotel check-in process from his properties that host 8+ weddings each weekend

👉 How could you use the power of automation to make life easier for your guests - and your staff?

Hospitality Daily is brought to you by HotelOperations.com, which helps you empower your teams to delight guests and drive profits.

Check out the guide to using LinkedIn to attract talent and tell your story.

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.hospitalitydaily.com

Join the conversation on today's episode on the Hospitality Daily LinkedIn page.

Hospitality Daily isn't just a podcast! Every morning - Tuesday through Friday - I summarize the stories you need to know as a hospitality professional in a short email. Read today's issue and subscribe here.

Run a hotel? Then check out my website HotelOperations.com. Every Sunday evening, I send out an email with the latest stories and case studies for operators. Subscribe at hoteloperations.com/newsletter