What I've Learned About How Hotel Leaders Learn - Chris Anderson, Cornell

In this episode, Chris Anderson, the Professor and Area Chair of Services Management at the Cornell Nolan School of Hotel Administration, shares what he's learned about how hotel leaders learn, from teaching both 20-year-old undergraduates and 65-year-old seasoned leaders. You'll hear how Chris keeps learning himself, why real learning is supposed to feel inefficient, and why AI is bringing hands-on, learn-by-doing skill-building back to leaders in their 40s, 50s, and 60s.

Chris's course: AI in Hospitality certificate (eCornell)

Listen to my earlier conversation with Chris: Why Hotels Can't Wait on AI

More from Chris: ckanderson.com

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands