Dec. 2, 2022

Treat your team like rockstars - Joshua Schaeffer, Virgin Hotels

Treat your team like rockstars - Joshua Schaeffer, Virgin Hotels

Joshua Schaeffer is the General Manager at Virgin Hotels Chicago. Yesterday, we heard about how he hosted a holiday celebration for his team. Today, we’re going to hear more broadly about the philosophy and culture they have that enabled that.

* The motto that drives them

* Why staff need to feel special

* How Joshua does this at his property

👉 How can you treat your team like rockstars?

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