March 17, 2024

How We Creatively Welcome Events & Group Business To Delight Guests (And Drive Revenue) - Matt Humphreys, Hyatt [San Francisco Sundays]

How We Creatively Welcome Events & Group Business To Delight Guests (And Drive Revenue) - Matt Humphreys, Hyatt [San Francisco Sundays]

In this week's edition of "San Francisco Sundays," we're learning from Matt Humphreys, General Manager of the Hyatt Regency San Francisco, about creative things he and his team have done to welcome events and group business, delight these guests - and increase their own business performance as a result.

If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about.

Music by Clay Bassford of
Bespoke Sound: Music Identity Design for Hospitality Brands